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What factor would most likely increase the negative impact of an arbitration session?
A) limited options of the arbitrator
B) heavy-handedness of the arbitrator
C) compulsory nature of the arbitration
D) voluntary nature of the arbitration
E) establishment of an agreement that is nonbinding
The ________ is the most widely used intelligence test in hiring decisions and takes
only twelve minutes to be completed.
A) Wonderlic Cognitive Ability Test
B) Ammons Quick Test
C) Stanford-Binet Intelligence Scales
D) Kohs block design test
E) Wechsler Adult Intelligence Scale
________ argues that people learn to behave to get something they want or to avoid
something they don't want.
A) Theory Y
B) Theory X
C) Social cognitive theory
D) Operant conditioning theory
E) McClelland's theory of needs
Leadership is best defined as ________.
A) the ability to merely project one's abilities in the lack of actual accomplishments
B) the ability to reduce the dependence of team members on each other
C) the ability to induce the team members to focus on individual goals rather than
collective goals
D) the ability to influence a group toward the achievement of a vision or set of goals
E) the ability to use factors like training and experience to reduce dependence on formal
leadership
Women being assigned marginal job roles that do not lead to promotion is an example
of the ________ form of discrimination.
A) hazing
B) gaslighting
C) coercion
D) exclusion
E) battery
Top management has a major impact on the organization's culture by ________.
A) establishing norms that filter down through the organization
B) ensuring a proper match of personal and organizational values
C) socializing new applicants in the pre-hiring phase
D) providing a framework for metamorphosis of new hires
E) properly rewarding employees' initiatives
________ is defined as the extent to which members of a group are similar to, or
different from, one another.
A) Homogeneity
B) Diversity
C) Conformity
D) Civility
E) Universality
Self-determination theory proposes that in addition to being driven by a need for
autonomy, people seek ways to achieve ________.
A) competence and positive connections
B) high rewards
C) recognition and status
D) career growth
E) power and control
The time attendance system in the production division at MM, an automobile
manufacturing company, was malfunctioning. Consequently, Greg Hill, one of the
front-level managers, sent it for repair. In the meantime, he placed a register where all
workers of the production division had to provide their time of entry and exit from
office. At the end of the week, when looking through the time logs, he had certain
concerns about a group of employees. In the next week, he personally tracked the time
this group of employees spent working and realized that they were reporting a greater
number of working hours than they actually worked. This group engaged in a barrier to
communication called ________.
A) selective perception
B) filtering
C) silence
D) communication apprehension
E) lying
Which of the following dimensions of an environment describes the degree to which the
environment can support growth?
A) capacity
B) flexibility
C) volatility
D) sustainability
E) complexity
