When finished goods are transferred from the assembly line to the warehouse, an
employee in the warehouse records the transaction using a terminal or a barcode
scanner. Which SAP ERP module records this change?
a. Materials Management
b. Asset Management
c. Sales and Distribution
d. Controlling
Which of the following is a benefit to running an ERP system?
a. Global integration
b. Elimination of updating and repairing multiple systems
c. Capability to manage operations, not just monitor them
d. All of the above are benefits
The SAP ERP system allows users to define various ways to group customers and
salespeople. These groups are called ____.
a. organizational structures
b. master data
c. document flows
d. audit trails
Successful business managers view their business operations from the perspective of
a(n):
a. satisfied customer
b. positive cash flow
c. profitable sale
d. accurate sales forecast
Which of the following module in SAP is a set of tools that can automate the activities
in SAP ERP?
a. Workflow
b. Controlling
c. Financial Accounting
d. Project System
In detailed scheduling, longer production runs of a particular product:
a. increases the available capacity by reducing the frequency of setups.
b. increases finished goods inventory levels.
c. reduces finished goods inventory levels.
d. both a and b
e. both a and c
Figure 4-2 The SAP ERP production planning process
In the accompanying figure, which shows the SAP ERP production planning process,
what is D?
a. Starting Inventory
b. Detailed Scheduling
c. Sales Forecasting
d. MRP
If the cost of manufacturing NRG-A bars is $0.72 per bar, how much does FS need to
charge to make a profit of $0.25?
a. $1.00
b. $0.99
c. $0.97
d. $1.25
In an ERP system, the balance sheet and P&L statements are ____.
a. generated yearly
b. not available
c. database reports
d. modules
If Fitter Snacker’s cost of making a case of bars is $209.82. There are 24 bars to a box
and 12 boxes to a case. How much money does it cost Fitter Snacker to make each
individual bar?
a. $17.49
b. $1.00
c. $8.74
d. $0.73
Which of the following modules in SAP ERP maintains production information?
a. SD
b. MM
c. PP
d. QM
Figure 8.1: SAP Business Intelligence (BI) Framework
In the accompanying SAP Business Intelligence (BI) Framework figure, the center
section represents the analytical capabilities of BI. In SAP’s framework, analytic
applications are ____.
a. a set of tools for exploration, analysis, and presentation that can be applied to a wide
range of business questions
b. data analysis tools applied to specific industries, such as financial services,
manufacturing, consumer products, retail, and utilities or to functional areas, such as
supply chain management, finance, human resources, IT, and service, sales, and
marketing
c. business and technology functions that manage information as a corporate asset
d. used to store the large volumes of data used in the analysis
What is the advantage of the concept of enterprise service-oriented architecture (SOA)?
A make-to-stock production system is where:
a. items are made for inventory in anticipation of sales orders.
b. items are produced to fill specific customer orders.
c. items are assembled for a specific customer order from an inventory of components
d. both a and c
After a company chooses the modules they want to implement, they must decide on
____ options, which allow the customer to customize the modules to fit their business
to some extent.
a. settings
b. configuration
c. flexible
d. tandem
The key pieces of information for cost analysis is the direct material costs and the ____.
a. direct labor cost
b. overhead cost
c. driver cost
d. selling cost
What is a plan for replacing key employees called?
a. Duty roster
b. Replacement circular
c. Succession plan
d. Reincarnation study
The observation that the number of transistors built onto a computer chip doubles every
18 months is known as:
a. Moore’s Law
b. Gate’s Prophesy
c. Doubletake
d. Acceleration
Match the letters in the accompanying figure with a statement below.
Figure 4-2 The SAP ERP production planning process
a. MRP
b. Demand Management
c. Purchasing
d. Sales Forecasting
What is E?
Software ____ are individual programs that can be purchased, installed, and run
separately, but extract data from the common database.
a. nodes
b. chunks
c. modules
d. tidbits
When a piece of equipment’s capacity is exceeded, its capacity can be increased by
adding new hardware. This is commonly known as:
a. adaptability
b. middleware
c. scalability
d. computability
Match the letters in the accompanying figure with a statement below.
Figure 4-2 The SAP ERP production planning process
a. MRP
b. Demand Management
c. Purchasing
d. Sales Forecasting
What is B?
The complex software and hardware required for ERP systems was not available until
the
a. 1960s
b. 1970s
c. 1980s
d. 1990s
When doing process mapping, one of the most important tasks is to define the ____.
These define which activities are to be included in the process.
a. scales
b. process boundaries
c. legends
d. scopes
Figure 8.1: SAP Business Intelligence (BI) Framework
In the accompanying SAP Business Intelligence (BI) Framework figure, the center
section represents the analytical capabilities of BI. In SAP’s framework, enterprise
performance management is ____.
a. a set of tools for exploration, analysis, and presentation that can be applied to a wide
range of business questions
b. the data analysis tools applied to specific industries, such as financial services,
manufacturing, consumer products, retail, and utilities or to functional areas, such as
supply chain management, finance, human resources, IT, and service, sales, and
marketing
c. business and technology functions that manage information as a corporate asset
d. the concept of developing strategic goals for the organization and then gathering data
to evaluate how the organization is performing in relation to those goals
Match the letters in the accompanying figure with a statement below.
Figure 4-2 The SAP ERP production planning process
a. MRP
b. Demand Management
c. Purchasing
d. Sales Forecasting
What is A?
What is the maximum number of cases that Fitter Snacker can produce in the month if
they schedule workers for overtime on weekdays only?
a. 7,666
b. 9,199
c. 9,582
d. 10,249
When top management is queried on the reasons for implementing ERP systems, the
overriding answer is ____.
a. cost saving
b. control
c. increased profitability
d. inventory management
In ______, third-party software companies are encouraged to develop add-on software
products that can be integrated with existing software.
a. open architecture
b. clip-ons
c. integrated pieces
d. piecemeal nodes
Bumpy rollouts of ERP systems are usually caused by:
a. software problems
b. people problems
c. hardware problems
d. configuration problems
To record employee working times, SAP ERP uses ____.
a. punched cards
b. RFIDs
c. CATS (cross application time sheets)
d. multiple databases
What metric tracks the number of times a supplier meets the agreed upon delivery date?
a. initial fill rate
b. initial order lead time
c. on-time performance
d. cash-to-cash cycle time
Match the letters in the accompanying figure with a statement below.
Figure 4-2 The SAP ERP production planning process
a. MRP
b. Demand Management
c. Purchasing
d. Sales Forecasting
What is C?
The costs normally required to manufacture a product, which are calculated from
historical costs and any changes from that, are known as ____.
a. standard costs
b. abbreviated costs
c. known costs
d. estimated costs
SAP’s ERP helps the administration of employees taking time off under a government
act that allows compensation for family and medical problems. This act, passed in 1993,
is the ____.
a. FIA
b. QOTA
c. FMLA
d. PROBA
In a company that has an ERP system the accountants talk in terms of “data flows”
between modules. Why are the accountants not accurate, and what is a better term for
them to use?
An ERP moduleis a module that automates a specific business function.
List ways in which an ERP system can prevent or minimize fraud in a company.
Process boundaries define which activities are to be included in the process.
What are remuneration elements?
Because Fitter Snacker uses large quantities of oats, the most cost-effective way to
purchase oats is to buy a farm and grown them.
SAP ERP has sophisticated user administration tools that allow different levels of
authorization management, to ensure that employees can perform only the transactions
required for their jobs.
Figure 8.1: SAP Business Intelligence (BI) Framework
On the left side of the accompanying SAP Business Intelligence (BI) Framework figure
are the potential BI ____________________, which are growing both in number and in
the volume of data produced. For example, Facebook, Twitter, and other social media
applications can provide information on consumer reaction to new products.
Define scope creep.
Describe how information is exchanged between lower operating levels in the business
process model shown in the accompanying figure:
Figure 2-3 Information and material flow in a process business model
Software as a service (SaaS) is a software delivery model in which a software product is
hosted by a company on its servers and is accessed by customers via a Web browser.
A(n) ____________________ includes the computers, people, procedures, and software
that store, organize, and deliver information.
The tasks associated with managing a company’s workforce is now known as human
capital management or HCM.
Global ATP allows for searching of a particular product at multiple plants worldwide.
Historically, businesses have had organizational structures that separated the functional
areas, but business schools have not been organized like that.
Demand Management is the process where sales forecasts are adjusted to incorporate
the impact of marketing initiatives.
The capabilities of computer hardware doubling every 18 months is known as Gates’
Law.
Explain how SAP ERP built-in management reporting and analysis tools are an
advantage to an organization.