MGT 302 Quiz 3

Type

Quiz

Book Title

Business Communication: Building Critical Skills 6th Edition

ISBN 13

978-0073403267

July 13, 2015

Web pages should offer an overview of the content of the page on the first screen.

A collection letter is originally negative.

The words "between" and "among" have the exact same usage.

A product or idea can often meet needs on several levels.

Congratulatory notes can enhance the writers visibility.

Reader benefits do not improve the behavior of the people one works with or writes to.

Participating actively in your organization and finding out more about its culture and

expectations can make it easier to write.

A buffer is a negative statement that allows you to state the bad news directly to the

reader.

To develop reader benefits for informative and positive messages effectively, extrinsic

benefits should be emphasized over intrinsic benefits.

Briefly describe a standard memo.

How do people generally learn meanings of different words?

What is the importance of specificity in reports?

What is the importance of initialing a memo?

The easiest way to ask many questions is to create a _____, a written list of questions

that people fill out.