Technology, transportation, communications, and utilities industries tend to spendthe
least on training.
a. True
b. False
The Equal Employment Opportunity Commission consists of one commissioner from
each state and a general counsel.
a. True
b. False
When pursuing an adverse impact claim, an individual is alleging that the employer’s
selection practices have unintentionally discriminated against a protected group.
a. True
b. False
A preferred provider organization (PPO) is a group of physicians who establish an
organization that guarantees the quality of health care provided by a health maintenance
organization (HMO).
a. True
b. False
Training in and knowledge of equal employment opportunity (EEO) laws are essential
for managers and supervisors because organizations can be held accountable and legally
responsible for their managers’ decisions.
a. True
b. False
The target company for benchmarking does not need to be a competitor.
a. True
b. False
The objective of behavior modification is:
a. to gradually shape behavior toward a desired profile.
b. to reward all task behavior.
c. to apply principles learned in the classroom to the job.
d. to bridge the needs of the employee with the needs of the organization.
The American with Disabilities Act requires that job duties and responsibilities must be:
a. essential job functions for job success.
b. adjusted to describe the reasonable accommodations that an employer is willing to
provide.
c. limited to not more than twenty individual job tasks.
d. written by job incumbents most familiar with the job.
Job specifications usually cover two areas: (1) the skill required to perform the job, and
(2) the level of autonomy inherent in the position.
a. True
b. False
China has only one union.
a. True
b. False
Subordinate evaluations are useful for rating on dimensions such as leadership ability,
ability to delegate, and employee supportiveness.
a. True
b. False
Disease management programs:
a. are comprehensive insurance benefits that serve as a supplemental health insurance.
b. assist employees by providing information on monitoring and treating health
conditions.
c. assist employees as work-site fitness programs.
d. are a major portion of worker’s compensation insurance.
The type of information obtained from an applicant should be based on:
a. job specifications.
b. the biographical data set.
c. manning tables.
d. the HR manager’s preferences.