The critical incident method forces supervisors to consider all the important aspects of
an employee’s performance.
Because the minimum wage is set by the Fair Labor Standards Act, all states adhere to
that wage.
Studies show that top managers still do NOT recognize the crucial role human resource
managers can play in achieving strategic goals.
A key advantage of employee stock ownership plans is that the company gets a tax
advantage equal to the fair market value of the shares that are transferred to the trustee
and can also claim an income tax deduction for dividends paid on ESOP-owned stock.
Voluntary affirmative action programs have the potential to run afoul of the Civil Rights
Act of 1991.
Interest inventories compare one’s interests with those of people in various occupations.
________ tests include tests of general reasoning ability and tests of specific mental
abilities like memory and inductive reasoning.
A) Personality
B) Achievement
C) Cognitive
D) Physical ability
Which job evaluation method is a quantitative technique involving the identification of
several compensable factors and the degree to which each of these factors is present in
the job?
A) ranking method
B) point method
C) factor comparison
D) job classification method
Which assessment method has a high content validity?
A) cognitive ability tests
B) personality tests
C) structured interviews
D) job knowledge tests
A contract that allows management to require nonunion membership as a condition for
employment is called a ________ contract.
A) yellow dog
B) scaredy cat
C) yellow chicken
D) black dog
The ________ requires employers to treat women affected by pregnancy, childbirth, or
related medical conditions the same as any employee not able to work, with respect to
all benefits, including sick leave and disability benefits, health and medical insurance.
A) Family and Medical Leave Act
B) Pregnancy Discrimination Act
C) Comprehensive Omnibus Budget Reconciliation Act
D) American Disabilities Act
Which of the following exceptions is not responsible for eroding the strength of the
“terminate at will” doctrine?
A) public policy exception
B) public relations exception
C) statutory exception
D) All of the above have eroded the doctrine’s strength.
When an employee’s dismissal does not comply with the law or with the contractual
agreement stated or implied by the firm via its employment application forms,
employee manuals, or other promises, ________ has occurred.
A) mutiny
B) insubordination
C) wrongful discharge
D) emotional hardship
The Age Discrimination in Employment Act of 1967 protects workers who are
________ and older.
A) 40
B) 50
C) 55
D) 63
In ________, trainees learn by making realistic decisions in simulated situations.
A) improvisation
B) management games
C) case studies
D) action learning
The Comprehensive Omnibus Budget Reconciliation Act requires most private
employers to continue to make health benefits available to terminated or retired
employees and their families for a period of time, generally ________.
A) 6 months
B) 12 months
C) 18 months
D) 24 months
Which of the following is not one of the guidelines for effective goal setting?
A) assign specific goals
B) assign measurable goals
C) assign challenging but doable goals
D) assign consequences for performance
What type of screening device is designed to measure attitudes regarding tolerance of
others who steal and acceptance of rationalizations for theft?
A) personality tests
B) interest inventories
C) honesty tests
D) graphology
Which term refers to a written statement that describes the activities and responsibilities
of the job?
A) job specification
B) job report
C) job description
D) job context
A(n) ________ is a medical organization consisting of specialists operating out of a
community-based health care center that provides routine medical services to
employees who pay a nominal fee.
A) PPO
B) HMO
C) DMO
D) hospital
________ refers to the practices and policies you need to carry out the personnel
aspects of your management job.
A) Human Resource Management
B) Labor Relations
C) Organizational Behavior
D) Organizational Health and Safety Management
What is the fifth step in the union drive and election?
A) the election
B) signing authorization cards
C) the hearing
D) the campaign
Which law sought to protect union members from possible wrongdoing on the part of
their unions?
A) Norris-LaGuardia Act
B) Taft-Hartley Act
C) Wagner Act
D) Landrum-Griffin Act