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Knowledge that is not easily communicated because it is deeply rooted in employee
experience or in a corporation's culture is called
A) tacit knowledge.
B) explicit knowledge.
C) imitable knowledge.
D) transferable knowledge.
E) durable knowledge.
Answer:
Which of the following is NOT a guideline proposed for successful downsizing?
A) Contract out work that others can do cheaper.
B) Plan for long-run efficiencies.
C) Make across-the-board cuts.
D) Communicate the reasons for actions.
E) Invest in the remaining employees.
Answer:
In the final phase of strategic management, strategic information is available to
A) people throughout the organization.
B) the top management responsible for decision making.
C) middle management.
D) operational personnel.
E) only those responsible for implementing the strategy.
Answer:
To avoid the consensus trap, which technique assigns a group or individual to identify
potential pitfalls and problems with a proposed alternative strategy in a formal
presentation?
A) devil's advocate
B) Sloan's judgment
C) sales presentation
D) dialectical inquiry
E) scenario construction
Answer:
Who typically implements strategy in large, multi-industry corporations?
A) the board of directors
B) top management
C) middle management
D) first level management
E) everyone in the organization
Answer:
In manufacturing toilet paper for grocery store chains (and avoiding competing directly
against Charmin), Potlach has followed which of Porter's generic competitive
strategies?
A) differentiation
B) cost leadership
C) differentiation focus
D) competitive advantage
E) cost focus
Answer:
In a survey of 50 corporations, which of the following was rated as a benefit of strategic
management?
A) clearer sense of vision for the firm
B) higher levels of employee motivation
C) higher levels of job satisfaction
D) improved productivity
E) lower employee turnover
Answer:
Amazon.com, founded by Jeff Bezos and reflecting his vision, is an example of which
mode of strategic decision making?
A) adaptive
B) entrepreneurial
C) logical incrementalism
D) planning
E) none of the above
Answer:
The business model used by IBM to make money not selling IBM products, but by
selling its expertise to improve their customers operations is the
A) profit pyramid model.
B) advertising model.
C) customer solutions model.
D) efficiency model.
E) entrepreneurial model.
Answer:
One of the most popular aids to developing corporate strategy in multi-business
corporations that views business units in terms of the cash they generate is called
A) PIMS.
B) segmentation analysis.
C) portfolio analysis.
D) industry analysis.
E) diversification study.
Answer:
