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The fact that people make comparisons to others is central to:
a. expectancy theory.
b. the need for pay secrecy.
c. pay-for-performance programs.
d. equity theory.
In absolute terms, the United States remains the world€s most productive nation, even
when it comes to manufacturing.
a. True
b. False
The fundamental purpose of the Norris-LaGuardia Act was to remove the state courts
from the area of industrial relations.
a. True
b. False
Developmental purposes for performance appraisal include evaluating goal
achievement and validating selection criteria.
a. True
b. False
Some labor unions maintain _____ that provide a supply of job applicants.
a. applicant rosters
b. employee rolls
c. service centers
d. hiring halls
Which of the following is NOT a characteristic of organizations that have been
successful in engineering change?
a. Linking the change to business strategy
b. Engaging key employees early in the change process
c. Investing in the implementation of change
d. Engaging suppliers only after making changes
Older workers are generally undependable and operate like free agents.
a. True
b. False
If a state law allows employees to examine their files, employers can insist that
someone from HR, or a supervisor, be present to ensure that nothing is taken, added, or
changed.
a. True
b. False
Benchmarking is a process that companies use to look at their practices and
performance in a given area and then compare them with other companies.
a. True
b. False
In using the balance sheet approach to compensating expatriate managers, the term
"differentials" refers to the concept of:
a. paying essentially the same as to home-country counterparts in similar jobs.
b. compensating the person for separation from family and friends.
c. covering moving, storage, and educational expenses.
d. offsetting the higher costs of overseas goods, services, and housing.
High risk work circumstances that are associated with workplace violence include all of
the following EXCEPT:
a. delivery of passengers or services.
b. dealing with the exchange of money.
c. having employees work alone.
d. working in small numbers.
Nonexempt employees are covered by the Fair Labor Standards Act and must be paid at
the rate of a rate of one and a halftimes their regular pay rate for time worked in excess
of forty hours in their workweek.
a. True
b. False
A similar-to-me error, like contrast, results in less than accurate performance ratings,
but would not be considered discriminatory.
a. True
b. False
Employers can determine adverse impact by using:
a. the four-fifths rule.
b. the McDonnell-Douglas test.
c. the ratio rule.
d. the two-thirds rule.
