Unlock document.
This document is partially blurred.
Unlock all pages and 1 million more documents.
Get Access
Give three examples of goods or services associated with each of the process types:
project, job shop, flow shop, and continuous flow.
Answer:
Describe the options that managers have for developing aggregate plans to respond to
fluctuating demand.
Answer:
The value of a loyal customer quantifies the total revenue or profit each target market
customer generates over the buyer's life cycle.
Answer:
Differentiate between scheduling and sequencing.
Answer:
Setup costs depend on the number of items manufactured.
Answer:
Discuss three categories of information necessary to develop a queuing model.
Answer:
Service facilities have a greater range of resource utilization than manufacturing.
Answer:
Ed Rogers owns an appliance store. Sales data on a particular model of a DVD player
for the past six months are:
Forecast the sales for July using an exponential smoothing model with a smoothing
constant of 0.40. Assume that the forecast for May was 25.
Answer:
Define root cause and describe root cause analysis.
Answer:
In service operations, significant volume increases can and frequently are made without
changes in the service process, as would be expected in manufacturing.
Answer:
Operations management is the only function by which managers can directly affect the
value provided to all stakeholderscustomers, employees, investors, and society.
Answer:
In the last century, operations management saw six major themes. What are they?
Briefly discuss each.
Answer:
Enterprise resource planning (ERP) systems consist of a single module that is
implemented to maintain the level of autonomy.
Answer:
Package sorting is an example of a low-contact system.
Answer:
Dependent demand does not occur in the service business.
Answer:
