Moving or shifting employees from one specific job to another is called job:
a. redesign
b. enrichment
c. rotation
d. enlargement
Managers develop potential alternatives or solutions in order to ____________.
a. neutralize the problem
b. satisfy the employees
c. demonstrate commitment to the customer
d. develop partnerships with the supplier
Matchinga. Coputer Aided Design (CAD) g. Master Schedule
b. Computer Aided Manufacturing (CAM) h. Design Control
c. Felxible Manufacturing System (FMS) i. Purchasing
d. Soft Manufacturing System (SMS) j. Outsourcing
e. Capacity Planning k. Inventory
f. Aggregate Planning l. Finished Goods Inventory1>A
design technique that uses a computer monitor to display and manipulate proposed
designs for the purpose of evaluating them.
2>A technology in which computers coordinate people, information, and processes to
produce quality products efficiently.
3>A technology in which an automated production line is coordinated by computers
and can produce more than one product
4>An element of operations management that determines an organization€s capability
to produce the number of products or services necessary to meet demand
5>A purchasing strategy in which a company contracts with a supplier to perform
functions in lieu of the company.
6>An element of operations management that involves the planning of production
activities and the resources needed to achieve them.
7>An element of operations management that specifies the quantity and type of each
item to be produced and how, when, and where it should be produced.
8>Inventory consisting of products that have not been sold.
9>The acquisition of goods and services at optimal costs from competent and reliable
sources.
10>A manufacturing systems that relies on computer software to continuously control
and adjust the manufacturing process
11>The goods an organization keeps on hand.
12>An area of operations and control that involves incorporating reliability,
functionality, and service-ability into product design.
The organizational team with the greatest independence for decision making is a(n)
____________.
a. quality circle
b. cross-functional team
c. project team
d. executive team
A financial resource that is important for U.S. corporations is ____________.
a. assets
b. alliance funds
c. corporate stock
d. new customer base
The operations that directly affect survival of an organization and the success of its
most essential activities are known as:
a. success/failure controls.
b. relevant time slots.
c. performance standards.
d. critical control points.
A process necessary for the fundamental rethinking and radical redesign of a business to
achieve dramatic improvements in critical, traditional measures of performance is
called:
a. strategic planning.
b. reengineering.
c. organization structure.
d. decentralization.
The surrounding region or community’s permanent framework such as dams, power
stations, roads, railways, harbors, and airports is known as:
a. information.
b. infrastructure.
c. materials.
d. finances.
A significant number of colleges and universities are operating summer session classes
Monday through Thursday. This is similar to:
a. job sharing
b. a compressed workweek
c. flextime
d. intrapreneurship
Basically, a(n) ____________ is a judgment reached after consideration.
a. fact
b. situation
c. inference
d. decision
Motivation is the result of the interaction between a person’s internalized
____________ and external ____________ that determine behavior.
a. wants; desires
b. wants; needs
c. background; experiences
d. needs; influences
The organization’s objectives, strategies, personal characteristics, and interrelationships
of managers all make up the ____________.
a. informal structure
b. dominant coalition
c. formal structure
d. recessive coalition
Allowing workers to request assistance in solving problems and providing a means for
workers to recommend solutions to others is a(n) ________flow of communication.
a. downward
b. horizontal
c. informal
d. upward
Employment benefits or perquisites known as “perks” are normally associated with
which level of the organization?
a. middle management
b. top management
c. indirect hires
d. all employees
Which of the following individuals was not considered to be a significant Contributor to
the quality management theory/movement?
a. Shewhart
b. Deming
c. Juran
d. Plunkett
Quality management or TQM is often referred to as:
a. standard time.
b. span of management.
c. division of labor.
d. continuous improvement.
Two major US federal laws govern the protection of the differently abled, :
a. the Rehabilitation Act of 1973, the American Disabilities Act of 1990
b. the Rehabilitation Act of 1973, the Equal Employment Act of 1987
c. the American Disabilities Act of 1990, the Title VII
d. Affirmative Action, the Equal Employment Act of 1987
A company’s intellectual capital is what an organization knows and does best.
The time focus of planning for first-line managers is very immediate and short-term.
Codes of ethics must be reinforced by the examples set by key corporate figures to be
effective.
Generally, need satisfaction is long term.
The best of the competing products becomes a benchmark.
If each individual carries out his or her duty, society knows what to expect from each
individual in any given situation.
Line departments provide help and assistance to others through the use of their
authority.
Decentralized CISs result in end-user computing.
Once a company completes the organizing function, it rarely rethinks or reorganizes its
structure.