Some organizations believe that appraisals are useful :
a. as a warning to inexperienced employees.
b. only for highly effective or ineffective employees.
c. only for veteran employees.
d. for employees nearing retirement.
Behavior modeling is based on the principle that behavior which is rewarded will be
exhibited more frequently in the future, whereas behavior which is unrewarded will
decrease in frequency.
a. True
b. False
The difference between the situational interview and the behavioral description
interview is that:
a. there is no difference, the terms are synonymous.
b. the situational interview is for technical positions, while the behavioral description
interview applies to upper-level management positions.
c. the situational interview is hypothetical, while the behavioral description interview is
based upon actual experience.
d. the behavioral description interview is hypothetical, while the situational interview is
based upon actual experience.
The ombudsman is an advocate for:
a. the society.
b. the underdog.
c. an organization.
d. a fair process.
Pay plans in Japan tend to focus on individual performance and achievement.
a. True
b. False
A firm€s top _____ manager is in a good position to be the chief ethics officer of the
firm.
a. HR
b. finance
c. production
d. marketing
Unlike a bonus, a merit raise may be perpetuated year after year even when
performance declines.
a. True
b. False
One estimate is that the “payment for time not worked” category of benefits comprises a
large expenditure, which is over 25 percent of the employer’s total payroll costs.
a. True
b. False
U.S. government-owned corporations are exempted from the Civil Rights Act of 1964.
a. True
b. False
Personal crises and domestic violence are among the most prevalent employee
problems.
a. True
b. False
Which of the following is NOT a reason for the failure of appraisal programs?
a. They discourage teamwork by focusing on workers’ individual achievements.
b. They lay more focus on employee input into the development of the appraisal
program.
c. They are not useful for the majority of employees in the middle in terms of
performance.
d. They often focus on short-term achievements rather than long-term improvement and
learning.
Job descriptions, job specifications, and even job evaluations can now be downloaded
quickly from O*NET.
a. True
b. False
Which popular method of job analysis was pioneered by the U.S. Air Force?
a. Dynamic job analysis
b. Team-based analysis
c. Task inventory analysis
d. Competency-based analysis
Efforts to design high-performance work systems in line with vertical fit issues such as
competitive challenges and company values help in:
a. creating empowerment in workers.
b. focusing the design on strategic priorities.
c. improving horizontal fit accordingly.
d. making the implementation stage easier.
The Uniform Guidelines on Employee Selection Procedures require validated
procedures for selecting and promoting employees but do not apply to dismissal,
transfer, or demotion.
a. True
b. False
Describe the criteria necessary for firms to achieve sustained competitive advantage
through people.
What should be included in a training program when trying to prevent discrimination
claims?
Discuss the strategic challenges that companies face and some of the key employee
concerns.
Briefly discuss three individual incentive plans.
Identify and discuss some of the desirable traits of a trainer.
Describe issues that employers have to consider while providing domestic partner
benefits.
What are the seven competitive challenges facing human resources management
departments?
Discuss the strategic challenges that companies face and some of the key employee
concerns.
What are the key components of a good disciplinary model?