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Which of the following is one of the largest expenditures of service companies?
a. Production costs
b. Marketing costs
c. Labor costs
d. Distribution costs
Occupational Safety andHealthAdministration (OSHA) violations are categorized into
three types: willful, intentional, and non-intentional.
a. True
b. False
According to cross-cultural studies, nations tend to cluster according to similarities in
all of the following cultural dimensions EXCEPT:
a. laws.
b. work goals.
c. values.
d. job attitudes.
The federal government began evaluating employees in 1842.
a. True
b. False
Stages of career development include organizational entry, early career, midcareer, late
career, and _____.
a. post career
b. preparation for work
c. retirement
d. career re-entry
Which act is also known as the Anti-Injunction Act?
a. TheNorris-LaGuardia Act
b. TheConflict-Reduction Act
c. TheLandrum-Griffin Act
d. TheCooperative Labor-Management Act
In most profit-sharing plans, about 20 to 25 percent of net profits are shared with
employees.
a. True
b. False
No adverse impact exists if members of a protected class represent a significantly
smaller percentage of the organization's workforce than the percentage found in the
population of the surrounding community.
a. True
b. False
The Griggs case established the principle that statistical disparity among protected class
members must be made in comparison to the relevant labor market.
a. True
b. False
An important step in avoiding discriminatory practices during selection is to:
a. base selection decisions solely on interviews.
b. use multiple interviewers for each applicant.
c. use validation studies to demonstrate the job-relatedness of a selection instrument.
d. require all applicants to complete an application form.
Outplacement services are:
a. useful in attracting individuals to a career
b. designed to help terminated employees find a job elsewhere.
c. rarely provided to executive employees.
d. offered to employees who are constantly transferred to different locations.
As an employee advocate, HR managers:
a. formulate and issue policy revisions for employees.
b. listen to employees and represent their needs to management.
c. provide individual orientation and training to every employee.
d. assist employees with labor negotiations.
The degree to which selection procedures yield comparable data over a period of time is
known as:
a. consistency.
b. reliability.
c. validity.
d. conformity.
Job posting can be done via bulletin boards, intranet, and electronic notification.
a. True
b. False
Rolls-Royce, headquartered in the United Kingdom, hires over _____ of its 38,900
employees abroad.
a. 10 percent
b. 25 percent
c. 34 percent
d. 51 percent
Joint discussion and problem-solving activities to overcome employee misconduct are
central to:
a. progressive discipline programs.
b. positive discipline programs.
c. nondirective counseling programs.
d. management-by-objectives programs.
An informal network of interpersonal relationships that has traditionally provided a
means for senior members of an organization to pass along career tips to junior
members is:
a. a mentoring network.
b. the women's network.
c. the juniors network.
d. the good old boys' network.
