1) Scheduling personnel is an example of an operations management:
A.mission implementation.
B.operational decision.
C.organizational strategy.
D.functional strategy.
E.tactical decision.
2) Knowledge skills usually don’t include:
A.process knowledge.
B.accounting skills.
C.communication skills.
D.global knowledge.
E.financial skills.
3) Operations and sales are the two ________ functions in businesses.
A.strategic
B.tactical
C.support
D.value-adding
E.line
4) Which phrase most closely describes flexible manufacturing systems?
A.a variation of CAD
B.a more fully automated version of cellular manufacturing
C.manufacturing resource planning
D.a process layout with a manufacturing overlay
E.an approach that allows workers to begin work at a time of their choosing
5) Which of the following is not a goal of supply chain management?
A.fewer suppliers and long-term relationships
B.small lot sizes
C.on-time deliveries
D.lowest possible transportation costs
E.delivery often to the place of use
6) The business analyst for Video Sales, Inc. wants to forecast this year’s demand for
DVD decoders based on the following historical data:
What is the forecast for this year using the least squares trend line for these data?
A.163
B.180
C.300
D.420
E.510
7) A successful conversion to a lean system requires that the conversion:
A.be done as quickly as possible.
B.begin at the start of the process and work forward.
C.convert vendors to lean as one of the last steps.
D.reduce setup times as one of the last steps.
E.all of the choices.
8) If a manager increases system utilization (assuming no change in the customer
arrival rate) what happens to the customer waiting time?
A.It increases exponentially.
B.It increases proportionally.
C.It decreases proportionally.
D.It decreases exponentially.
E.No change.