Most administrative assistants work in the service sector.
You should always try to solve problems and make decisions yourself rather than
leaving a situation for your supervisor to handle.
An effective leader is someone who sets an example.
When you are sorting incoming mail, a Certified Mail envelope should be placed after
an envelope sent by regular U.S. Mail.
File guides are used to separate the folders in a file drawer into various sections.
It is appropriate to violate company standards or policies if it means keeping a
customer.
Leadership skills are something people are born with and cannot be acquired.
It is important to follow up with a customer to determine whether or not a solution has
been implemented or was effective.