Which of the following is true about the information-gathering process in competitive
analysis?
A) It is an expensive process that only large companies can afford.
B) It can be relatively inexpensive and easy for the small business owner to conduct.
C) It is a process closely regulated by various federal laws that prohibit doing things
like purchasing competitive products and analyzing them.
D) It is a process that requires expert help and is relatively expensive.
Mini-Case 5-1: Finding a Competitive Advantage
Copreneurs Ed and Yolanda recently opened a vintage used car lot called Cherry Lane.
They sell antique and collectible cars on consignment for the owners at a fee of 30
percent of the selling price. The price is further reduced by 10 percent if a particular car
is not sold within the first 30 days. One of the first customers convinced Yolanda that
this was the only fair thing to do, and in an effort to provide something for “the cost
conscious buyer,” she provided what she thought was excellent customer service and
implemented the idea.
Ed and Yolanda feel Cherry Lane has an ideal location. It is located adjacent to the
city’s baseball stadium, alongside the freeway in the center of all the other car
dealerships. Although Cherry Lane has significant foot traffic, most people never make
offers to buy.
In an effort to increase sales, Ed and Yolanda are working on a new marketing strategy
that they believe should be quite different from the ‘shotgun” approach they had been
using over the last few months.
Considering the three basic small business strategies identified in your textbook, which
one would work best for Cherry Lane? Why might that strategy be successful?