OB concepts must reflect contingency conditions for all of the following reasons except
________.
A) human beings are complex
B) our predictions and assumptions are almost accurate all the time
C) one person’s behavior changes in different situations
D) we are limited in our ability to make sweeping generalizations
E) two people often act very differently in the same situation
Merry is normally a very quiet person who remains somewhat quiet during
conversations and social settings. Merry is also the reigning national debate club
champion. According to the Trait Activation Theory, what happens to Merry at
competitions?
A) She becomes highly narcissistic and is rude to the other competitors.
B) Being at the competition causes Merry to draw on normally unused traits.
C) Merry stops pretending to be shy.
D) Being at the competition causes Merry to internalize.
E) Merry wins by not saying much.
Employees at Acme Express are dissatisfied with the working conditions, salary, and
the general attitude of the management. Mark, Susan, and Toni are good friends who
work at Acme, yet each seems to be reacting differently to the problems at work. Susan
has composed a list of concerns along with her suggestions for improving conditions.
Susan is dealing with her dissatisfaction through ________.
A) exit
B) voice
C) loyalty
D) neglect
E) acceptance
Which of the following is an example of deep acting?
A) Sonora smiles at her cubicle neighbor when she walks by even though his behavior
annoys her.
B) Andy tells his employee that he isn’t doing a good job and that he needs to shape up.
C) Liz is worried about her sick dog, but makes her morning sales calls with a smile.
D) David invites a co-worker that he doesn’t like to lunch, in the hope of getting to
know him better.
E) Javier is angry at his boss so he calls in sick on Friday, the day the project is due, to
get back at him.
All things being equal, ________ bargaining is preferable to distributive bargaining
because the former builds long-term relationships.
A) accommodative
B) transformational
C) integrative
D) collaborative
E) distributive
Which of the following statements is true regarding integrative bargaining?
A) Integrative bargaining leaves one party a loser.
B) Integrative bargaining makes the first offer, and makes it an aggressive one.
C) Integrative bargaining focuses on long-term relationships.
D) Integrative bargaining operates under zero-sum conditions.
E) Integrative bargaining involves low information sharing.
Decision makers construct simplified models that extract the essential features from
problems without capturing all their complexity. That is, they operate within the
confines of ________.
A) optimal decision making
B) intuitive decision making
C) bounded rationality
D) rationality
E) common sense
According to the interactionist’s perspective, a group that functions without conflict is
________.
A) dysfunctional
B) static and apathetic
C) responsive to the need for change and innovation
D) the most productive
E) viable, self-critical, and creative
Which of the following is not a part of the seven most frequently cited dimensions
comprising the intellectual abilities?
A) verbal comprehension
B) spatial visualization
C) balance
D) number aptitude
E) perceptual speed
Your first day at work is part of the ________ stage of socialization.
A) orientation
B) prearrival
C) encounter
D) metamorphosis
E) post-encounter
Which of the following options does not constitute an underlying value in
organizational development efforts?
A) respect for people
B) trust and support
C) confrontation
D) participation
E) coercion
Which of the following statements is true regarding a culturally diverse team?
A) Elements of diversity do not interfere with team processes.
B) Culturally homogeneous teams have more difficulty learning to work with each
other than culturally heterogeneous teams do.
C) Generally, newly formed culturally diverse teams underperform when compared to
newly formed culturally homogeneous teams.
D) Cultural diversity within a team is not advisable for those tasks that call for a variety
of viewpoints.
E) Solving problems is more difficult for culturally homogeneous teams than it is for
culturally heterogeneous teams.
People from which country are most likely to involve a third party to resolve disputes?
A) United States
B) Canada
C) Great Britain
D) Germany
E) China
Two companies, Roland Media and Go! Corp., are both headed by transformational
leaders. However, Roland Media showed much greater profitability over a 5-year time
period than did Go! Corp. Which of the following best explains why Roland Media
performed better than Go! Corp. under transformational leadership?
A) Roland Media’s leader goes through a complex bureaucratic structure, whereas Go!
Corp.’s leader regularly interacts with the company’s workforce to make decisions.
B) Unlike Go! Corp.’s employees, Roland Media’s employees don’t readily give up
decision-making authority.
C) Roland Media is a small, privately held firm, whereas Go! Corp. is a large, complex
public company.
D) Roland Media is headquartered in a low power distance region, whereas Go! Corp.
is headquartered in a country that is high in power distance.
E) Roland Media’s employees tend to be more highly individualistic than do Go!
Corp.’s employees.
________ is the ability to identify a logical sequence in a problem and then solve the
problem.
A) Verbal comprehension
B) Perceptual speed
C) Inductive reasoning
D) Spatial visualization
E) Deductive reasoning