How does total productive maintenance (TPM) affect lean operating systems?
Answer:
Tardiness measures the amount of time by which the completion time exceeds the due
date.
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The goal of total productive maintenance (TPM) is to minimize the costs associated
with routine maintenance activities.
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Discuss the three basic quality control practices used in manufacturing.
Answer:
Ensuring that a hotel staff at the front desk addresses a guest by name is an example of
a servicescape requirement.
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Explain the ABC inventory classification.
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A chase demand aggregate planning strategy may result in substantial overtime,
undertime, and rate-change costs.
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A manufacturer of gear hobbers has a 30 percent customer retention rate. Their
accounting department estimates the incremental contribution to profit and overhead as
20 percent. Customers purchase the workstations every two years at an average cost of
$3,500. Determine the average value of a loyal customer.
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A Gantt chart is a useful tool for allocating limited resources among project activities.
Answer:
Shine Motor Inc. has decided to switch to a “just-in-time system” of manufacturing and
distribution for its vehicles. Which one of the following is most likely to occur?
a. Inventory levels will increase.
b. Component parts and subassemblies are now replenished only when needed.
c. Finished goods inventory will decrease, but raw materials and work-in-process
inventories will increase.
d. The workers at any given process will produce units before they are needed.
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If process quality approaches six sigma levels, then standard types of control charts are
not useful.
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The makespan is the sum of flow times of a given set of jobs.
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The design of a customer benefit package (CBP) focuses on the operational choices that
a firm must make in order to provide the CBP.
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Contract manufacturers can provide the benefit of reducing the total costs resulting
from economies of scale.
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Preproduction services might include warranty and claim services.
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