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The storming stage of team development is marked by conflict and disagreement.
a. True
b. False
Research shows that managers enjoy all of the following except:
a. networking.
b. innovation.
c. leading others.
d. managing time.
e. all of these.
Solicitation with the promise of reward is the highest level of sexual harassment.
a. True
b. False
The conventional stage of moral development is best described by which of the
following statements?
a. I won't do that because the boss will be upset with me.
b. Everybody else is doing it, so it must be okay.
c. I know this is not right, and I will not do it, even if everyone else is.
d. What am I going to get from making this decision?
e. All of these.
Sharon is a manager at Softest Tissue Corporation. She is faced with an interesting
problem. One of her employees has been cheating the company out of expense money.
Sharon must decide whether or not to fire this employee. In this role, Sharon is acting
as:
a. a moral agent.
b. an ethical theorist.
c. a symbolic leader.
d. an authoritarian leader.
e. an obstructive manager.
With the entrepreneurial personality, Holly can be expected to have all of the following
traits except:
Scenario - Holly and Trent
While many others dreamed about owning their own business, Holly Gabrel decided to
do something about it. Holly knew that being self-employed required long hours and
hard work, but with the help of her husband, Trent, Holly was positive that the hours
and the work would be rewarded. First, she and Trent developed a new concept in
sunglasses that could be used by athletes better than the sunglasses now on the market.
Holly and Trent obtained a patent on their invention, and began production and
marketing.
a. internal locus of control.
b. tolerance for ambiguity.
c. high need to achieve.
d. patience.
e. all of these.
Swift Move Facilities manufacturers two different bicycle models. The company
produces a high volume of products using standardized production runs. The company
does very little product customization. Swift Move uses what type of technology
structure?
a. Service production
b. Mass production
c. Large-batch production
d. Small-batch production
e. Continuous process production
Individualism is popular in the highly organized society of today because it supports
immediate self-gain.
a. True
b. False
Jaimie also recognizes that there are four roles in organizational change. Which of the
following is NOT one of those roles?
Scenario - Jaimie Hall
The continuing development and improvement of computer information systems has
made a powerful impression on Jaimie Hall, CEO of See-Saw City (SSC). The current
computer system at SSC is seven years old, and while still highly useful and reliable,
Jaimie is wondering if a new system would be more efficient and more useful. Jaimie
recognized that some of her managers would prefer to keep the old system, while others
have been requesting that the company update its information capability.
a. Inventor
b. Champion
c. Sponsor
d. Investor
e. All of these are included.
Which style is used by people who prefer simple, clear-cut solutions to problems?
a. Behavioral
b. Conceptual
c. Directive
d. Analytical
e. Classical
The majority of managers operate at the preconventional level of personal moral
development.
a. True
b. False
Sherri has been asked to participate on a cross-functional task force that is charged with
performing an audit checklist for her advertising firm. The task force will analyze
organizational strengths and weaknesses as they apply to the firm. Sherri's task is to
analyze management quality, staff quality, degree of centralization, and organizational
charts. This level of analysis pertains to which area of the audit?
a. Management and organization
b. Marketing
c. Human resources
d. Research and development
e. Production
Good listeners exhibit all of the following characteristics EXCEPT:
a. asking questions.
b. having preconceptions.
c. tolerates bad habits.
d. judges content, not delivery errors.
e. all of these.
_____ is the extent to which team members are attracted to the team and motivated to
remain in it.
a. Norming
b. Commitment
c. Caring
d. Cohesiveness
e. Leadership.
The goal of the European Union is to create a powerful single market system for
Europe€s millions of consumers.
a. True
b. False
One major disadvantage of the virtual network approach is the lack of hands-on control.
a. True
b. False
