Which of the following is the first step to be taken when searching for a job or an
internship?
A. Analyzing yourself
B. Analyzing the job market
C. Analyzing employers
D. Analyzing job counselor
E. Analyzing one’s resume
Meetings of such groups as formal committees, boards of directors, and professional
organizations usually follow generally accepted rules of conduct known as _____.
A. a structural coherence plan
B. heuristics
C. connotations
D. paralanguage
E. parliamentary procedure
An oral report refers to:
A. any objective presentation of facts and their interpretation using the spoken word.
B. a list of topics to be discussed at a meeting.
C. a technique to increase group productivity by encouraging interaction among group
members.
D. a vocal but nonverbal dimension of speech.
E. a regularly published internal document containing information of interest to
employees.
Which of the following best defines the scope of a report?
A. The goal of the study
B. A statement of the report’s problem and purpose
C. Knowledge of the history of the problem
D. Boundaries of the problem
E. Previewof the report structure
Which of the following is true about the direct order plan of organizing information in a
message?
A. When using the direct plan, you will most likely put those information first which
are considered neutral by the readers.
B. When using the direct plan, you will most likely put those information at lastwhich
are considered positive by the readers.
C. When using the direct plan, you will most likely put those information at lastwhich
are considered routine by the readers.
D. When using the direct plan, you will most likely avoid beginning your message by
stating your objective.
Which of the following is true about standards for the use of numbers in business
writing?
A. By the rule of nine, numbers nine and below should be spelled out.
B. By the rule of nine, numbers ten and above should be spelled out.
C. By the rule of nine, figures for numbers 9 and below should be spelled out.
D. Figures for numbers should be used when a number begins a sentence.
Suppose that a writer wants a response from the reader the same day. Which of the
following closing statements will be most effective in building goodwill in this case?
A. Thank you! Your reply will be appreciated.
B. If you need further information, please don’t hesitate to ask me.
C. Please contact me as soon as possible.
D. Please send me these details at your convenience.
The use of words such as mistake, problem, error, damage, loss, and failure:
A. emphasizes the pleasant aspects of a message by bringing in the contrast.
B. puts the reader in the right state of mind.
C. is considered unethical in business communication.
D. is highly destructive of goodwill.
E. emphasizes on the self-centered view of the reader.
Which of the following sentences does not have atwo-word verb?
A. We blew up some balloons.
B. The girl with the red hair is pretty.
C. He made up that story.
D. They quickly put out the fire.
Which of the following is true about meeting minutes?
A. Minutes include only subjective data.
B. Minutes are primarily a verbatim transcript.
C. Minutes include only descriptive data.
D. The expected format of meeting minutes varies across organizations.
E. Minutes need not provide an adequate record.
Which of the following is true about the use of you-viewpoint in writing?
A. It de-emphasizes the target audience’s perspective.
B. It places the reader at the center of things.
C. It cannot be used in sentences containing the words “we” and “mine.”
D. It emphasizes a writer’s self centered point of view.
E. It emphasizes on the use of masculine pronouns.
Intrinsic benefits are those that:
A. a reader gets directly by complying to a request.
B. a reader gets indirectly and are measurable.
C. a reader gets indirectly over time and are intangible.
D. are short-lived as compared to extrinsic benefits.
E. are added on to an extrinsic benefit.
A(n) _____ is written in response to an actual job opening.
A. solicited cover letter
B. thank-you message
C. prospecting cover message
D. resignation letter
E. unsolicited cover message