Poka-yoke is roughly translated from Japanese as “avoid mistakes.”
Fundamental to any quality program is the determination of quality specifications and
the costs of achieving (or not achieving) those specifications.
Overtime and personnel transfers are solutions to capacity problems in the intermediate
term.
A finite population in waiting line management refers to a population that is large
enough in relation to the service system so that the change in population size caused by
subtractions or additions to the population does not significantly affect the system
probabilities.
The assembly-line balancing procedure determines the precedence relationships of
manufacturing tasks.
Issues of product mix and capacity are strongly interconnected to the facility location
decision.
A firm that controls most of the activities in its supply chain is said to be vertically
integrated.
A service system with a high degree of customer contact is less difficult to control than
a low degree of customer contact service system.
Once an operations strategy is adopted and articulated, the primary emphasis becomes
perfecting the system of activities that make up the strategy through detailed
refinements over a long period of time.
Upper-level management must decide between pure, functional, and matrix structures
as ways to organize projects.