To take advantage of the potential for synergy in groups, managers need to make sure
that groups are composed of members who have complementary skills.
A. True
B. False
Performance feedback demotivatesthe employees and affects their performance
negatively.
A. True
B. False
Kenneth, the CEO of Dewberry Inc., is very particular about establishing and
maintaining good interpersonal relations with his employees. He also has high
standards for personal excellence and works hard to accomplish his goals. According to
McClelland, this indicates that Kenneth has a _____.
A. high need for power and low need for affiliation
B. high need for control and low need for affiliation
C. high need for power and low need for achievement
D. high need for affiliation and high need for achievement
E. low need for power and low need for achievement
What is the social-status effect?
A. It is the tendency to perceive others who are like ourselves more positively than we
perceive people who are different.
B. It is the tendency to focus attention on individuals who are conspicuously different
from us.
C. It is the tendency to perceive individuals with a higher position in the social
hierarchy more positively than we perceive those with a lower position in the social
hierarchy.
D. It is the tendency to perceive individuals with disabilities as noncontributors to
society.
E. It is the tendency for individuals to see themselves more positively than others
around them.
Planning strategies is a simple and straightforward process, since it is done under
circumstances when the result is known and assured.
A. True
B. False
Eileen, a college professor, has to pick a textbook for an upcoming course. She has just
enough time to review a few books from the many choices available. She settles for one
of the books, even thoughthe best book might be a book that she hasn’t yet reviewed.
What is this process called?
A. Optimizing
B. Brainstorming
C. Rationality binding
D. Satisficing
E. Cognitive biasing
Which of the following is the resultof globalization?
A. Globalization weakens cultural barriers and reduces dissimilarities between nations.
B. Globalization prevents the economic systems of different countries from merging
with each other.
C. Globalization decreases the interconnectedness of the world’s markets and
businesses.
D. Globalization decreases organizational efficiency and effectiveness.
E. Globalization hinders the flow of financial and resource capital between countries.
Title VII of the Civil Rights Act requires that men and women be paid equally if they
are performing equal work.
A. True
B. False
The authority that a manager has based on his position in the organization’s hierarchy is
known as expert power.
A. True
B. False
In the context of management, rules refer to:
A. a reporting relationship in which an employee receives orders from only one
superior.
B. the ability of an individual to act on his own accord without direction from a
superior.
C. formal written instructions that specify actions to be taken under different
circumstances.
D. the performance gains that result when individuals and departments coordinate their
actions.
E. the methodical arrangement of positions to provide the organization with the greatest
benefit.
If the source of a conflict is overlapping authority, a manager should:
A. sign upemployeesfor diversity training.
B. clarify the chain of command.
C. change the organizational culture.
D. use permanent transfers.
E. change cultural norms.
Which of the following functions is responsible for transforming creating, assembling,
or providing a good or service?
A. Materials management
B. Production
C. Customer service
D. Marketing
E. Sales
Discuss how different organizational strategies affect wages and pay levels.
Describe the effect of flexible manufacturing and just-in-time inventory on efficiency.
Discuss the relationship between ethics and laws.
Explain the relationship between organizational control and the four building blocks of
competitive advantage.
Differentiate between objective and subjective appraisals.
Discuss three ways in which managers can attempt to control the behavior of
subordinates.
Discuss the four criteria to evaluate the pros and cons of alternative courses of action.
Differentiate global strategy from multidomestic strategy for a business and discuss the
advantages and disadvantages of each strategy.
Define organizational culture. What shapes the culture of an organization?