1) Which statement best characterizes a typical search for location alternatives?
A.Identify the best location choice.
B.Minimize cost consequences.
C.Maximize associated profits.
D.Locate near markets.
E.Identify acceptable locations.
2) A single-channel queuing system has an average service time of 16 minutes per
customer, which is exponentially distributed. The manager is thinking of converting to a
system with a constant service time of 16 minutes. The arrival rate will remain the
same. The effect will be to:
A.increase utilization.
B.decrease utilization.
C.increase the average waiting time.
D.decrease the average waiting time.
E.not have any effect since the service time is unchanged.
3) A company is designing a product layout for a new product. It plans to use this
production line eight hours a day in order to meet projected demand of 480 units per
day. The tasks necessary to produce this product are:
If the company wants the output rate to be equal to demand, what is the desired cycle
time (in seconds)?
A.162
B.72
C.54
D.12
E.60
4) The kaizen philosophy applies to:
A.employee development.
B.safety stock.
C.waste.
D.supply chain management.
E.MRP III.
5) Refer to this product tree:
If 17 Ps are needed, and on-hand inventory consists of 10 As, 15 Bs, 20 Cs, 12 Ms, and
5 Ns, how many Cs are needed?
A.48
B.144
C.192
D.212
E.272
6) Which of the following is not one of the phases of product design and development?
A.Specify product specifications.
B.Conduct market test.
C.Specify process specifications.
D.Conduct design review.
E.Perform applied research.
7) Which of the following contributes to the competitive advantage enjoyed by firms
using lean production?
A.backup employees to cover for absenteeism
B.one hundred percent inspection to remove defects
C.dedicated equipment to reduce unit costs
D.safety stocks to prevent stockouts
E.greater flexibility to cope with change
8) Consider the following work breakdown structure:
What is the estimated slack time for activity D?
A.0 days
B.30 days
C.40 days
D.50 days
E.100 days
9) Before a dimension of quality can be made operationally useful, it must be restated
in some ___________ form.
A.qualitative
B.manipulative
C.certifiable
D.measurable
E.marketable
10) In a decision-making setting, if the manager has to contend with limits on the
amount of information he or she can consider, this __________ can lead to a poor
decision.
A.bounded rationality
B.suboptimization
C.risk aversion
D.misspecification
E.complexification
11) A one-hour photo processing machine in a Walmart store is an example of a:
A.microfactory.
B.downsize strategy.
C.diversified strategy.
D.lean production system.
E.falling price strategy.
12) In methods analysis, a therblig is a:
A.charting method of analysis.
B.job enrichment technique.
C.dummy task.
D.basic elemental motion.
E.fraction (.0006) of a minute.
13) The expected monetary value criterion (EMV) is the decision-making approach
used with the decision environment of:
A.certainty.
B.risk.
C.uncertainty.
D.aversion.
E.neutrality.
14) The term “degrees of newness” is associated with:
A.average age of employees.
B.average length of time on the job.
C.total years of business experience.
D.degree of design change.
E. average age of the capital equipment.
15) The owner of Tastee Cookies needs to decide whether to lease a small, medium, or
large new retail outlet. She estimates that monthly profits will vary with demand for her
cookies as follows:
If she feels there is a 30 percent chance that demand will be high, what are the expected
monthly profits for the outlet she will decide to lease?
A.$1,600
B.$1,100
C.$1,000
D.$900
E.$500
16) The construction manager for Acme Construction, Inc., must decide whether to
build single-family homes, apartments, or condominiums. He estimates annual profits
(in $000) will vary with the population trend as follows:
If he feels the chances of declining, stable, and growing population trends are 40
percent, 50 percent, and 10 percent, respectively, which kind of houses will he decide to
build?
A.single family
B.apartments
C.condos
D.either single family or apartments
E.either apartments or condos
17) The owner of Kat Motel wants to develop a time standard for the task of cleaning a
cat cage. In a preliminary study, she observed one of her workers perform this task six
times, with the following results:
What is the standard time for this task if the employee worked at a 50 percent faster
pace than average, and an allowance of 10 percent of the workday is used?
A.90 seconds
B.99 seconds
C.100 seconds
D.168.8 seconds
E.150 seconds
18) A quality analyst wants to construct a sample mean chart for controlling a
packaging process. He knows from past experience that whenever this process is under
control, package weight is normally distributed with a mean of 20 ounces and a
standard deviation of two ounces. Each day last week, he randomly selected four
packages and weighed each:
What is the sample mean package weight for Thursday?
A.19 ounces
B.20 ounces
C.20.6 ounces
D.21 ounces
E.23 ounces
19) When new products or services are being planned, process selection occurs as a
matter of course. Process selection also comes into play as a result of:
(I) technological changes.
(II) competitive pressures.
(III) fundamental changes in demand patterns.
A.I only
B.II only
C.III only
D.I and II but not III
E.I, II, and III