The greatest number of claims brought under the ADA is related to ________
disabilities.
A) learning
B) mobility impairments
C) mental
D) hearing
When using the job classification method of job evaluation, raters categorize jobs into
groups of jobs that are similar in difficulty but not in context called ________.
A) classes
B) grades
C) sections
D) cohorts
What law requires that employers of 100 or more employees receive 60 days’ notice
before closing a facility or starting a layoff of 50 people or more?
A) COBRA
B) ERISA
C) Worker Adjustment and Retraining Notification Act
D) Electronic Communications Privacy Act
Jason is an information systems technician in a town in North Carolina with a
population of 100,000. He earns $35,000/year. He recently found out that a nearby town
with a similar population pays people in the same position $40,000/year. Jason is
concerned with the ________ form of equity.
A) distributive
B) procedural
C) internal
D) external
All of the following are training outcomes categories that can be measured except:
A) reaction.
B) learning.
C) results.
D) likability.
What is the first step in the union drive and election?
A) initial contact
B) signing authorization cards
C) the hearing
D) the campaign
The ________ guaranteed each employee the right to bargain collectively free from
interference, restraint, or coercion.
A) National Labor Relations Act
B) Norris-LaGuardia Act
C) National Labor Relations Board
D) Taft-Hartley Act
The second step in the validation process is to ________.
A) choose the tests to measure attributes of job
B) analyze the job
C) relate test scores and job criteria
D) cross-validate
The ________ was established by the Wagner Act to enforce its provisions.
A) National Labor Relations Committee
B) Norris-LaGuardia Group
C) National Labor Relations Board
D) Knights of Labor
The Vocational Rehabilitation Act requires that employers accommodate disabled
workers except when doing so imposes ________.
A) an undue hardship
B) any form of inconvenience
C) any financial burden
D) any objection by the customers
Which of the following is an example of HR management’s changing role?
A) HR managers must measurably improve organizational performance.
B) HR managers must represent the organization even when they are off the clock.
C) HR managers must be individually centered so as to ensure that there will be no
favoritism.
D) None of the above.
All of the following are symptoms of employees in the middle stage of alcoholism
except:
A) frequent absences.
B) anxiety.
C) untrue statements.
D) mood swings.
The ADA prohibits discrimination against ________, those who can carry out the
essential functions of the job with or without reasonable accommodation.
A) disabled individuals
B) qualified individuals
C) drug users
D) All of the above.
________ are specifically responsible for assisting and advising line managers in areas
like recruiting, hiring, and compensation.
A) Human resource managers
B) Staff managers
C) Line managers
D) EEO officers
Bobby demonstrates the correct way to do a job. He is using which training technique?
A) behavior modeling
B) demonstrational prowess
C) instruction by example
D) None of the above.
The defense of ________ requires showing that there is an overriding business purpose
for the discriminatory practice and that the practice is therefore acceptable.
A) BFOQ
B) business necessity
C) adverse impact
D) mixed motive
Which health benefit listed below is offered by almost all employers?
A) mental health insurance
B) chiropractic insurance
C) medical care insurance
D) wellness program
Rating committees, made up of an employee’s immediate supervisor along with other
supervisors, usually have ________ other members.
A) 1-2
B) 3-4
C) 6-7
D) 8-9
Which of the following characteristics could serve as a BFOQ depending on the nature
of the job requirements?
A) age
B) gender
C) religion
D) All of the above.
Which of the following recruitment practices could be considered discriminatory?
A) word of mouth
B) misleading information
C) help wanted ads with discriminatory language
D) All of the above.
________ search for qualified job applicants.
A) EEO representatives
B) Job analysts
C) Recruiters
D) Training specialists
A ________ summarizes the personal qualities, traits, skills, and work behaviors
required for getting the job done.
A) job specification
B) job analysis
C) job report
D) job description
Which of the following is not a symptom of burnout?
A) displeasure
B) irritability
C) entrapment
D) resentment