Which of the following sentences will be most effective in attracting attention for a
routine inquiry about an advertised product?
A. There is some information that I need from you.
B. Could you please answer the following questions regarding the Mir-Cal product
advertised in last Sunday’s Potterville Times?
C. I saw your recent advertisement on Mir-Cal fabric and want to know some of the
facts about it.
D. Mir-Cal fabric appears to meet our needs well, and I should like to know more about
it.
E. Please refer to your July 1 advertisement about Mir-Cal fabric.
Which of the following statements is true about organizational culture?
A. Organizational culture is independent of an organization’s communication.
B. The communication of a multicultural organization requires more adaptation to
participants’values than that of a relatively homogeneous organization.
C. The focus on organizational culture by management consultants and theorists has
drastically decreased over time.
D. The official organization culture is the same as the actual organizational culture.
Which of the following sentences violates the standards for the use of numbers?
A. This course has 23 beginning students and 18 advanced students.
B. Mary has four younger sisters and three older brothers.
C. The recipe calls for 1 ½ cups of flour.
D. About 1/3rd of the work force is from China.
E. She has bought 12 pairs of shoes in the last few weeks.
Correct the following sentences according to the standards for grammar. a) A few of the
solutions sounds reasonable to me. b)By talking with the residents, the situation was
made clear.
Which of the following is an example of an external proposal?
A. An employee’s email persuading his superiors to choose his team over an external
agency for a particular project
B. An email from the head of one company to another proposing to share resources on
similar projects
C. An email from an employee to his manager stressing the requirement for additional
labor from external agencies for a project
D. An email from the HR manager of technology firm to their finance department
containing the pay structure of new employees
E. A memofrom an employee to her manager requesting for Six Sigma training
How does the delivery of a web presentation differ from that of an actual presentation?
A. The speaker will make use of visual aids to assist him in his presentation.
B. The speaker will make deliver the presentation from a desktop using a headphone.
C. The speaker can make use of verbal cues for the understanding of the audience.
D. The speaker will vary the presentation depending on the response of the audience.
Which of the following is the best method for emphasizing a slice in a pie chart?
A. By exploding or pulling out a piece
B. By deleting the piece from the pie
C. By deleting other pieces from the pie
D. By placing the piece at the 12 o’clock position
E. By placing the piece at the 6 o’clock position
When is it best to use the indirect approach in creating a message?
A. When the message is likely to evoke a negative response from the reader
B. When the message requests for routine information
C. When the message informs the reader about good news
D. When the message is intended for an audience who prefers to get to the main point at
the earliest
E. When the message is likely to evoke a neutral response
According to the standards for punctuation in business writing, correct the following
sentences. a) We wanted to start at 10:00 am. However Michelle arrived too late.
b)Mike was working hard to clean the room. Meanwhile his sister was reading
newspapers.
Which of the following should be avoidedby an applicant when preparing for or
attending an interview?
A. Investigating the company
B. Making a good appearance
C. Not asking the interviewer any questions
D. Putting himself orherself at ease
E. Anticipating questions
Choose the sentence that follows the basic principles of capitalization.
A. Occurrence of the flu is common during spring and winter.
B. Occurrence of the flu is common during winter and Spring.
C. Occurrence of the flu is common during Winter and spring.
D. Occurrence of the flu is common during Winter and Spring.
E. Occurrence of the Flu is common during winter and spring.
Which of the following is the most effectivemethod of making questions stand out in a
routine message?
A. Combining two or more questions in a sentence
B. Avoiding the use of bullets
C. Placing all the questions in a single paragraph
D. Structuring questions in true question form
E. Including three to four questions in each paragraph
Which of the following questionswould be asked as part of a behavioral interview?
A. “Have you faced any childhood trauma which has changed your behavior?”
B. “Are you comfortable with working night shifts?”
C. “How will you tackle a project with a deadline thatyou’re sure you can’t complete on
your own?”
D. “You have an excellent college record but how does it translate into you being an
efficient employee?”
E. “Where do you see yourself five years from now?”
Which of the following is true about permission-based emails?
A. They permit potential customers to sign up for email promotions on a company’s
website.
B. They primarily include junk mails.
C. They primarily include spams.
D. They allow phone marketers to send mass messages to potential customers without
their consent.
E. They are anonymous in nature and often invade the reader’s privacy.