Forces in the task environment have little impact on short-term decision making.
A. True
B. False
Groups established by managers to achieve organizational goals are known as formal
groups.
A. True
B. False
The flow of capital around the world has helped establish an open global environment.
A. True
B. False
_____ exists when a person’s own outcome-input ratio is perceived to be less than that
of a referent.
A. Absolute equity
B. Instrumental equity
C. Terminal equity
D. Underpayment inequity
E. Overpayment inequity
Cultures whose values and norms help an organization to build momentum and to grow
and change as needed to achieve its goals and be effective are referred to as:
A. aggressive cultures.
B. entrepreneurial cultures.
C. inert cultures.
D. normative cultures.
E. adaptive cultures.
Emily is seldom in a bad mood and is always optimistic about herself and others. It can
be said that Emily is low on _____.
A. negative affectivity
B. agreeableness
C. affiliation
D. positive affectivity
E. extraversion
A group will perform poorly due to its failure to change its dysfunctional norms when
the members of the group have _____.
A. low conformity
B. moderate conformity
C. high conformity
D. moderate deviance
E. high deviance
_____ are intense and relatively short-lived feelings.
A. Moods
B. Emotions
C. Attitudes
D. Norms
E. Values
According to the expectancy theory, in what way can a manager boost the expectancy
levels and motivationof employees?
A. By setting them tasks for which they are overqualified
B. By expressing confidence in their competence and capability
C. By not putting them through intensive, routine training programs
D. By lowering their levels of autonomy and responsibility as they gain experience
E. By giving them advice frequently and monitoring their performance constantly
In what way does the task environment differ from the general environment?
A. Threats in the general environment are easier to respond tothan threats in the task
environment.
B. Forces in the task environment have a more immediate and direct effect on managers
than forces in the general environment.
C. Opportunities in the task environment are less easy to identify than opportunities in
the general environment.
D. Unlike the task environment, the general environment deals with conditions that
affect an organization’s ability to obtain inputs and dispose of outputs.
E. Unlike the general environment, the task environment includes the global, economic,
sociocultural, political, and legal forces that affect an organization.
Which of the following is true of managers using the political strategy of being in a
central position?
A. The success of the organization as a whole is seen as riding on these managers.
B. Other members of the organization have control over crucial decisions.
C. They are mediocre performers and have a limited knowledge base.
D. They lose their power and influence over other employees.
E. They do not make significant contributions toward the organization.
Terminal values often lead to the formation of norms.
A. True
B. False
Under the utilitarian rule, an ethical decision is that which creates the greatest good for
the greatest number of people.
A. True
B. False
Which of the following is true ofthe trait model of leadership?
A. The traits it identified had noconsistent relationship with leadership effectiveness.
B. It proposed that leaders engaged in two types of behavior: consideration and
initiating structure.
C. It took into account the situation or context within which leadership occurs.
D. It gave conclusive proof that effective leadership can be understood by the study of
personality traits alone.
E. It identified two basic leader styles: relationship-oriented and task-oriented.
Which of the following is true of the general environment?
A. It contains opportunities and threats that are easier to identify and respond tothan
those in the task environment.
B. It comprises the set of forces that originate with global suppliers, distributors,
customers, and competitors.
C. It includes the wide-ranging global, technological, sociocultural, andpolitical forces
that affect organizations.
D. It contains the forces that have the most immediate effect on managers and their
decisions.
E. It contains forces that have very little impact upon the performance oforganizations.
The general ability to understand, alter, lead, and control the behavior of other workers
is a _____ skill.
A. conceptual
B. human
C. technical
D. structural
E. diagnostic
A company with a strong _____ can create a perception of superior value in the minds
of its clients by solving client problems and supporting clients after they have
purchased its product.
A. production function
B. sales function
C. customer service function
D. marketing function
E. materials management function
A disadvantage of intranets is that they can only be used by people who have expertise
in computer software.
A. True
B. False
Instead of hiring an accountant, J&K Consultants decide to contract with a local
accounting firm for their accounting needs. This is an example of outsourcing.
A. True
B. False