Which of the following is nota question you need to ask when you suspect that
workplace bullying has occurred?
a. Is your boss treating you well and compensating you adequately?
b. Is your boss asking obviously impossible things from you without training and
stating that, once completed, the work is never good enough?
c. Are surprise meetings called without your knowledge?
d. Have others at work told you to stop working, talking, or socializing with them?
e. Are you never left alone to do your job without interference?
A central problem with relativism is
a. that it emphasizes people’s differences, not similarities.
b. that few people believe that these principles are important.
c. that they are very complicated.
d. that they represent unattainable goals.
e. that many feel that virtue ethics only works in theory.
When developing an ethical culture, there has to be a(n)
element because every organization ha employees that will try to take advantage if there
is an opportunity for misconduct.
a. rules-based
b. statement of mission
c. ethical
d. compliance
e. punitive
When a group is more likely to move toward a more extreme position than the group
members might have done individually, this is referred to as
a. Leader-follower congruence
b. Groupthink
c. Values-based culture
d. Ethical leadership
e. Group polarization
Which of the following is nota form of retaliation commonly experienced by
whistle-blowers?
a. Relocation or reassignment
b. No promotion or raises
c. The cold shoulder by coworkers
d. Exclusion from work activities
e. Praise by supervisors for their honesty
Because researchers have defined culture so many different ways,
________and_________are often used interchangeably.
a. cultural cues; management
b. cultural values; anthropology
c. cultural values; culture
d. cultural cues; laws
e.culturalcuesmanagement
Which of the following statements about the Federal Sentencing Guidelines for
Organizations is false?
a. They use a routine mechanical approach that forces all firms to use the same means
to avert serious penalties.
b. They strive to prevent misconduct.
c. They encourage companies to develop standards and procedures capable of detecting
and preventing misconduct.
d. They utilize a carrot and stick approach by taking preventive action against
misconduct.
e. They encourage the appointment of high-level personnel responsible for oversight of
the compliance program.
Which moral philosophy is based on the premise that equal respect must be given to all
persons?
a. The relativist perspective b. Deontology
c. Egoism
d. Teleology
e. Utilitarianism
Those who have a claim in some aspect of a firm’s products, operations, markets,
industry, and outcomes are known as
a. shareholders.
b. stockholders.
c. stakeholders.
d. claimholders.
e. special-interest groups.
Which of the following is the most comprehensive?
a. Code of values
b. Code of conduct
c. Code of ethics
d. Statement of values
e. Statement of principles
The 1960s saw a rise of consumerism. What is consumerism?
a. An increase in consumer rights by organizations and governments
b. The growth of international retail chain stores
c. Activities undertaken by independent individuals, and groups to protect their rights as
consumers
d. The widespread adoption of consumer oriented marketing strategies among
businesses
e. Organizations’ tendency to seek ways to take advantage of consumers
What are the four levels of social responsibility?
a. Financial, religious, ethical, and philanthropic
b. Ethical, philanthropic, selfish, and short-sighted
c. Economic, long-term, ethical, and philanthropic.
d. Legal, economic, ethical, and philanthropic
e. Economic, compliance, legal, and philanthropic
When a person defines right and wrong on the basis of legal contracts, he or she is
using which of Kohlberg’s stages of development?
a. Punishment and obedience (1tstage)
b. Mutual interpersonal expectations, relationships, and conformity (3rdstage)
c. Social system and conscience maintenance (4thstage)
d. Prior rights, social contract, or utility (5thstage)
e. Universal ethical principles (6thstage)
Investors are concerned about business ethics because they know that misconduct can
a. foster stability.
b. improve employee commitment.
c. improve customer loyalty.
d. lower stock value and prices.
e. complicate business financial reporting.
Why is the Environmental Protection Agency (EPA) said to be the most influential
regulatory agency?
Which of the following do nottypically engage in transactions with a company and thus
are not essential for its survival?
a. Employees
b. Secondary stakeholders
c. Primary stakeholders
d. Investors
e. Customers
The individual responsible for implementing disciplinary action for violation of a firm’s
ethics standards is usually the
a. CEO.
b. president.
c. immediate supervisor.
d. ethics officer.
e. Chairman of the board.
Which of the following is notone of the benefits of being ethical and socially
responsible in business?
a. Greater employee commitment
b. A high degree of employee dissent
c. Improved customer trust and satisfaction
d. Increased investor loyalty
e. Better financial performance
No formal dress codes, working late, participation in extracurricular activities, gestures,
and legends represent
a. a complacent workplace.
b. codes of ethics.
c. a firm’s organizational chart.
d. formal expressions of an organization’s culture.
e. informal expressions of an organization’s culture.
Public health and safety and support of local organizations are issues most relevant to
which stakeholder group?
a. Investors
b. Community
c. Suppliers
d. Customers
e. Employees
Which of the following is notan advantage of having a comprehensive code of conduct?
a. To guide employees in situations where the ethical course of action is not obvious.
b. To help a company remain in compliance with complex government regulations.
c. To help employees fight for satisfactory levels of compensation and benefits.
d. To help promote constructive social change by raising awareness of the community’s
needs and encouraging employees and other stakeholders to help.
e. To build public trust and enhance business reputations.
Which of the forces of the business environment involves the rivalry among businesses
for customers and profits?
a. The economic dimension
b. The legal dimension
c. The competitive dimension
d. The technological dimension
e. The voluntary responsibilities dimension
Those who ascribe to consumerism
a. believe that consumers should purchase everything they can afford.
b. do not believe in taxes on locally made products.
c. believe that consumers should own the means of production.
d. believe that consumers, not producers, should dictate the economic structure of a
society.
e. believe that corporations should have the freedom to do whatever they want.
11.The_____focus(es) on firms taking action to
prevent and detect business misconduct in cooperation with government regulation.
a. United States Sentencing Commission
b. Defense Industry Initiative on Business Ethics and Conduct
c. World Trade Organization
d. United Nations Global Compact
e. Federal Sentencing Guidelines for Organizations
WheiRome,doatheRomando,or
youmustadapttotheculturalpracticeofthecountryiwhichyou areoperatingare
rationalizations businesspeople sometimes offer for straying from their own ethical
values when doing business abroad. This practice is called
a. self-reference criterion.
b. country cultural values.
c. consumerism.
d. cultural relativism.
e. dumping.