1) E-commerce potential is substantial in South America because
a. Of the Mercosur trade group
b. Of trade with the U.S
c. Because of the demographic characteristics
d. Of the ASEAN trade group
2) Upstream activities in the value chain are concerned, in part, with
a. The primary activities
b. The support activities
c. Input logistics
d. After market service
3) In the relationship building stage of the International Negotiation Process
a. The negotiator focuses seriously on business issues
b. Usually takes place at the formal negotiation place
c. Is not as important as the other steps
d. None of the above
4) Which of the following factors is not necessarily included in an expatriates
compensation package?
a. Local market cost of living
b. Housing
c. Adjustments for taxes
d. All of the above are included in an expatriates compensation package
5) Which of the following statements regarding explicit knowledge is FALSE?
a. Explicit knowledge can be easily codified
b. Explicit knowledge can be found in records and other information repositories
c. Explicit knowledge can be easily transferred from employee to employee
d. Explicit knowledge usually resides within employees and is dependent on the
organizations context and culture
6) Organizations that are designed with mixtures of structures that are the best to
implement their strategies are
a. Product structures
b. Geographic structures
c. Hybrid structures
d. Functional structures
7) Building support for ideas and networking and using friendships involve the use of
which influence tactics?
a. Assertiveness
b. Friendliness
c. Sanctioning
d. Coalitions
8) A global mindset requires managers to think globally but
a. act locally
b. have emotional intelligence
c. understand national cultures
d. need accomplished negotiation skills
9) The retail sale of toys from the Wal-Mart website represents which form of
transaction?
a. B2C
b. B2B
c. C2C
d. C2B
10) Subunits of a multinational company located in other countries than the parent
company’s headquarters is known as
a. Functional divisions
b. Foreign functional divisions
c. Foreign subsidiaries
d. International minireplica
11) Which of the following is NOT one of the recruitment steps?
a. Managers determine the jobs that are available
b. Managers determine the types of skills and people that are necessary for these jobs
c. Managers generate a pool of applicants for the job
d. Managers choose a person who fits the job
12) All of the following statements about work in different countries are true EXCEPT
a. Regardless of country, money has the highest priority for why people work
b. All people hope to receive certain benefits from work
c. In some societies, work is very central and absorbs more of a person’s life
d. People from different countries have different goals for their jobs
13) Which of the following statements is true about privatization?
a. Developing nations have the highest rate of privatization
b. The leading privatizers in the world do not face competition
c. Privatization is the sale of private business to government investors
d. Privatization is absent in transition economies
14) Haptics
a. Refers to communication through body contact
b. Refers to communication through smell
c. Refers to communication through eye contact
d. None of the above
15) A global start-up is
a. A company that goes global from day one of its life
b. A company that starts a global strategy after exporting
c. A company that skips the first stage of the Small Business Model of
Internationalization
d. None of the above
16) Difficulties that managers face in coming back to their home countries and
reconnecting with their home organizations is known as the
a. Repatriation problem
b. Reverse culture shock
c. Low home re-adaptation index
d. Expatriation problem
17) Which of the following religions is based on the idea that craving and desires
produce suffering but that it also possible to reach a stage where there is no longer any
suffering?
a. Christianity
b. Judaism
c. Hinduism
d. Buddhism
18) When industrialization is inwardly oriented, local industries are promoted to satisfy
the
a. Need to export
b. Local population
c. Requirements of multinational companies
d. Domestic market and preserve foreign exchange
19) In a universalistic culture, the right way to treat people is based on
a. Personal relationships
b. Principles of harmony within the group
c. Abstract principles such as rules of law and religion
d. Accepting the use of emotions
20) If strategists in a firm believe that centralizing key activities such as R&D is
necessary to reduce coordination costs and to achieve economies of scale, they are more
likely to choose
a. An international strategy
b. A transnational strategy
c. A local strategy
d. None of the above
21) Which of the following refers to the aspect of a job where the person can complete
a whole piece of work from beginning to end?
a. Feedback
b. Task significance
c. Task variety
d. Task identity
22) Porters five forces help a multinational manager understand
a. The key success factors in an industry
b. How to assess the attractiveness of the industries a company is involved in
c. How to assess its unrelated diversification efforts
d. The trends in its industry
23) Person-centered leaders
a. Focus on completing tasks by initiating structure
b. Give specific directions to subordinates so that the subordinates can feel comfortable
completing tasks
c. Show a concern for subordinates’ feelings and taking subordinates’ ideas into account
d. Make all major decisions themselves
24) The idea that leaders are born with unique characteristics that make them different
form ordinary people is the
a. Task centered leadership theory
b. A contingency theory of leadership
c. The great-person theory
d. The leadership behaviors theory
25) The best method of assessing strategic alliance performance is
a. Total sales revenue
b. ROI
c. ROA
d. There is no one best method
26) What are key success factors? Discuss some KSFs that are most likely to vary by
national context.
27) Discuss and contrast the four IHRM orientations. Describe how each can support a
multinational strategy.
28) Why do multinational managers need to understand subordinate expectations in
order to lead effectively? Which leadership style works the best in countries with high
power distance? Why?
29) You have been given the assignment to set up a training program for first level
managers in a formerly government-owned eastern European company. How would you
go about developing a curriculum? Why?
30) Discuss the options available for expatriate compensation. Consider how these
options might be used for a transnational and a multidomestic company.
31) Describe Vroom’s Expectancy Theory. What are some implications for
multinational management?
32) What is social inequality? What implications does social inequality have for
multinationals?
33) What are some advantages women have in expatriate positions? Discuss some
challenges that are faced by women in international assignments.
34) Contrast the positive and negative issues for using short term flexpatriates and
international cadre members as expatriate managers. Consider both the organization’s
perspective and the career implications for the individual manager.
35) Define national culture, business culture, occupational, and organizational culture.