_____ can be defined as how easy the professional service provider is to do business
with.
a. Wavelength
b. Collaboration
c. Cooperation
d. Preference
e. None of the above.
A negotiator can automatically assume that the other party thinks the same way he or
she does.
a. True
b. False
If purchases are very different across business units, an argument could be made for
decentralization.
a. True
b. False
A _____ involves the physical checking of inventory to verify that system records
match actual on-hand inventory levels.
a. reorder point system
b. stock check
c. just-in-time system
d. forecasting system
e. p-card system
One of the leading causes for failure of systems contracts is that purchasers get locked
into price structures that do not adequately reflect changes that have occurred since the
agreement was originally signed.
a. True
b. False
_____ is the process of personally or electronically contacting suppliers to determine
the status of past-due or near-past-due shipments.
a. Buying
b. Negotiating
c. Outsourcing
d. Expediting
e. Insourcing
According to the APICS Dictionary, _____ is defined as the process of a supplier
placing goods at a customer location without receiving payment until after the buyer
uses the goods.
a. Kanban
b. Just-in-time
c. Consignment
d. MRO
e. None of the above.
The _____ is one that is delivered on time, accurately, and in perfect condition.
a. kanban order
b. MRO order
c. consignment order
d. perfect order
e. MRP order
Outsourcing will likely continue, although firms will be carefully examining and
sometimes rebalancing their insourcing/outsourcing patterns.
a. True
b. False
Which of the following is not an example of resources that affect global sourcing
success?
a. Budget support for travel.
b. A large corporate headquarters building.
c. Access to qualified personnel.
d. Time for personnel to develop global strategies.
e. Availability of required information and data.
Using third-party information can be a timely and effective way to gain insight into
potential suppliers.
a. True
b. False
Slogans, signs, and posters are highly effective in changing worker behavior because
they assume that most, if not all, quality problems are due to human behavior.
a. True
b. False
To reach a negotiated agreement using principled negotiation, a negotiator should
always focus on the other partys stated position, not his or her underlying interests.
a. True
b. False
Which of the following is not one of the common examples of indirect spend?
a. Professional and consulting services.
b. Employee benefits.
c. Travel.
d. Maintenance, repair, and operating supplies.
e. Production components.
Progressive organizations recognize that a need for expeditors indicates that suppliers
are performing as required, or that suppliers are receiving realistic or stable material
release schedules.
a. True
b. False
Which of the following is a disadvantage of a weighted-point supplier evaluation
system?
a. Tends to focus on unit price.
b. Most complex, so implementation costs are high.
c. Most subjective.
d. Least reliable.
e. Cost accounting system required.