According to author Jeffrey Pfeffer, the advantages of teams are that employees control
themselves, develop more creative solutions to problems, and permit the absorption of
administrative tasks previously performed by specialists.
The virtual type of organization is a network of independent companies linked together
to share skills, costs, and access to the markets of each other.
Ethics is a question of personal scruples, a confidential matter between employees and
their consciences and therefore for a leader it is acceptable to assume the company
should not bear any responsibility for individual misdeeds.
Market commonality is the extent to which rivals draw from the same types of
resources.
A major disadvantage of the matrix structure is that it duplicates the use of specialized
personnel, equipment, and facilities.
Elements of a multidomestic strategy may facilitate the competitive advantage of cost
leadership by __________.
A. flexibility in adjusting to local laws and customs
B. decreased duplication of inventories which are often involved in having multiple
plants producing similar products
C. decreased shipping and transportation costs inherent in local production
D. economies of scale gained through centralized production of standardized products
Software Tech, Inc., a company in the computer software industry, invests heavily in
Research and Development, and product design. Thus, most of its value is added
________.
A. upstream
B. in its infrastructure
C. downstream
D. midstream
XYZ Corp. is focusing on the objective of low-cost, high quality, on-time production by
minimizing idle productive facilities and workers. The XYZ Corp. is taking advantage
of a __________ system.
A. Last In, First Out (LIFO)
B. First In, First Out (FIFO)
C. Just-In-Time (JIT)
D. Highly mechanized
The balanced scorecard enables managers to consider their business from all of the
following perspectives EXCEPT:
A. customer perspective
B. internal perspective
C. innovation and learning perspective
D. ethical perspective
A Cash Cow, in the BCG framework, refers to a business that has _______________.
A. high market growth and relatively high market share
B. relatively low market share and low market growth
C. relatively low market share and high market growth
D. low market growth and relatively high market share
Unbalanced capacities that limit cost savings, difficulties in combining specializations,
and reduced flexibility are disadvantages associated with ___________.
A. strategic alliances
B. divestment
C. horizontal integration
D. vertical integration
In a typical corporation, which of the following factors does not determine how
entrepreneurial projects will be pursued?
A. structural features that guide and constrain action
B. corporate culture
C. organizational systems that foster learning and manage rewards
D. number of innovation projects in the pipeline
Managers should do more than just focus on short-term financial performance. One
concept that helps managers do this is stakeholder symbiosis. This means that:
A. stakeholders are dependent on each other for their success
B. stakeholders look out for their individual interests
C. one can only gain at the expense of someone else
D. all stakeholders want to maximize shareholder returns
The U.S. Small Business Administration supports small business through all of the
following EXCEPT
A. government contracting.
B. underwriting loans.
C. investing venture capital.
D. training and counseling.
Developing human capital is essential to maintaining a competitive advantage in the
current knowledge economy. Efforts and initiatives to develop human capital should be
directed ____.
A. at top managers
B. at human resource departments
C. throughout the firm at all levels
D. at the employees themselves
Tacit knowledge __________________.
A. is the same as explicit knowledge
B. can be accessed only with the consent of the employees
C. is found mostly at the lower levels of the organization
D. can be codified but not reproduced
Which of the following is not an example of how organizational culture exerts
behavioral control?
A. Culture helps maintain control by creating behavioral norms.
B. Culture generates unwritten standards of acceptable behavior.
C. Culture encourages individual identification with the organization and its objectives.
D. Culture sets explicit boundaries.
Inbound logistics include:
A. machining and packaging.
B. repair and parts supply.
C. warehousing and inventory control.
D. promotion and packaging.
In the BCG Matrix, a business that has a low market share in an industry characterized
by high market growth is termed a ____________.
A. Star
B. Cash Cow
C. Question Mark
D. Dog