People’s anxieties are raised with the thought of change because they fear economic
loss, inconvenience, uncertainty and a break in normal social patterns.
AT&T’s mission statement focuses on telephones rather than on communication.
Firms, like organisms, must be “adept at adapting” or they will not survive.
Stakeholders both affect and are affected by an organization’s strategic decisions.
In order to be considered bribery, the gift offered must be either money or a physical
item.