The ________ summarizes the beliefs a person holds about his own attributes and how
he evaluates the self on these qualities.
A) actual self
B) self-esteem
C) self-image
D) self-concept
What is a major distinction between customers who purchase a product because they
are brand loyal and those who purchase by inertia?
A) the cost of the product
B) the social risk of the product
C) whether the purchase is made after a compensatory or noncompensatory decision
process
D) whether the customers hold a very positive or weak attitude toward the product
________ memories relate to events that are personally relevant; therefore, a person’s
motivation to retain these memories will likely be strong.
A) Sensory
B) Episodic