______________is associated with a hostile workplace where someone considered a
target is threatened, harassed, belittled, or verbally abused.
a. A code of conduct
b. Sexual harassment
c. Coercive power
d. Bullying
e. Rewards
Some economists believe that if companies address economic and legal issues, they are
satisfying the demands of society, and that trying to anticipate and meet additional
needs would be almost impossible. Which economist’s theory are they following most
closely with this belief?
a. Adam Smith.
b. Theodore Levitt.
c. Norman Bowie.
d. Herman Miller
e. Milton Friedman.
____________is the ability or authority to guide and direct others toward a goal.
a. Leadership
b. Collaboration
c. Democracy
d. Transparency
e. Pacesetting
_______________focus(es) on developing sound organizational practices and integrity
for financial and nonfinancial performance measures, rather than on an individual’s
morals.
a. The Dodd-Frank Wall Street Reform and Consumer Protection Act
b. Compliance
c. Organizational ethics
d. Core practices
e. The Sarbanes Oxley Act
Issues related to fairness and honesty may arise because business is sometimes regarded
as a
a. legal case, where everything must be done to the letter of the law.
b. contest, with the most ethical firm “winning.”
c. guerilla war where anything goes in the fight for consumers’ dollars.
d. game governed by its own rules rather than those of society.
e. game governed by the rules of society.
The protection of air, water, land, biodiversity, and emerged as a major issue in the
twentieth century.
a. employee relations
b. renewable natural resources
c. environmental legal regulations
d. consumer protection
e. air pollution
Any attempt to verify outcomes and to compare them with standards can be considered
a(n)_________activity, although many smaller firms do not use this word.
a. ethical
b. auditing
c. formal
d. informal
e.accounting
A company can be sued for discrimination if it
a. hires minorities.
b. maintains reasonable minority standards.
c. discharges a minority individual, but has a just cause for doing so.
d. uses age as a hiring or firing criterion.
e. has more men than women on staff.
What should be the first step in the auditing process?
a. Secure the commitment of top executives and directors
b. Define the scope of the audit
c. Establish a committee to oversee the audit
d. Collect and analyze data
e. Review organizational mission, goals, values, and policies
A fundamental problem in traditional personal character development is that specific
vales are used to teach about a philosophy, which may be inappropriate where cultural
diversity and privacy must be respected. A solution is
a. to teach more general values to develop a set of basic beliefs.
b. to ignore moral philosophies and to train solely based on the organization’s code of
conduct.
c. to teach completely different values and skills in different cultural environments.
d. to teach individuals intellectual skills that address the complexities of ethical issues
in business.
e. to teach individuals the literary canons of the major philosophers from both western
and eastern religions.
Which of the following is nota measure of ethical climate?
a. Collective skill
b. Collective ethical sensitivity c. Collective character
d. Collective judgment
e. Collective moral motivation
Minimizing the use of energy and reducing emissions and waste are issues of
importance to which stakeholder?
a. Environmental groups
b. Suppliers
c. Employees
d. Industry leaders
e. Investors
Major corporate governance issues normally involve decisions. (Choose the response
that is mostcorrect)
a. strategic-level
b. tactical-level
c. divisional-level
d. marketing-level
e. accounting-level
Perhaps the most controversial form of alternative energy after nuclear power is .
a. hydopower
b. geothermal power
c. solar power
d. wind power
e. ethanol
________is an important element of virtue and means being whole, sound, and in
unimpaired condition.
a. Optimization
b. Ethical issue
c. Honesty
d. Trust
e. Integrity
Studies have shown that _______ within the organization have more impact on a
worker’s decisions on a daily basis than any other factor.
a. significant others
b. religion
c. education
d. chief executive officers
e. ethical issues
Which of the following is a major ethical concern among corporate boards of directors?
a. Compensation
b. The non-traditional directorship approach
c. Dividend reporting
d. Corporate social audits
e. Debt swaps
The idea that the mission of business is to produce goods and services at a profit, thus
maximizing its contribution to society is associated with
a. Adam Smith.
b. Theodore Levitt.
c. Norman Bowie.
d. Herman Miller
e. Milton Friedman.
The__________formed in 1995 and administers its own trade agreements, facilitates fut
ure trade negotiations, settles trade disputes, and monitors the trade policies of member
nations
a. International Monetary Fund
b. United Nations
c. World Trade Organization
d. North American Free Trade Act
e. European Union
Which leadership type values people, their emotions, and their needs and relies on
friendship and trust to promote flexibility, innovation, and risk taking?
a. Authoritative leadership
b. Coaching leadership
c. Pacesetting leadership
d. Coercive leadership
e. Affiliative leadership
The acronym RADAR stands for
a. Recognize, Answer, Discourage, Avoid, & Recover
b. Recognize, Answer, Detect, Avoid, & Recover
c. Recover, Answer, Discourage, Avoid, & Recognize
d. Recognize, Avoid, Detect, Answer, & Recover
e. Recover, Avoid, Detect, Answer, & Recognize
Leaders whose decisions and actions are contrary to the firm’s values send a signal
a. that the firm’s values are trivial or irrelevant.
b. that they are providing a good example of what not to do.
c. that the firm’s corporate culture is highly important.
d. that they are working toward improving the ethical culture of the firm.
e. that they care about the environment.
Why do critics argue that high compensation for boards of directors is a bad thing?
a. It is too expensive for the organization.
b. It could cause conflicts of interest between the directors and the organization.
c. It is not fair to poorly compensated employees.
d. High pay will render the board less complacent.
e. Board of director compensation is not a major issue.
Discuss three corporate governance issues, why they are defined as issues, and how you
would solve them. Use examples in your answer.
Discuss the differences between the five styles of conflict management and provide an
example for each conflict management style.
Compare and contrast the stakeholder and shareholder models of corporate governance.
Discuss the distinctions between the rule and act categories of utilitarianism and
deontology. Why do you think some people evaluate the morality of an action on the
basis of the action itself, whereas others evaluate it in terms of its conformity to
particular moral principles or rules of conduct?
How can companies secure stakeholder input during an ethics audit? Why is it
important to do so?
Discuss the advantages and disadvantages of implementing an ethics program with a
compliance orientation versus one with a values orientation. Is one better than the other
at maintaining an ethical organization?
How do group norms influence the ethical behavior of an organization? What happens
when the norms of a particular group conflict with the organization’s corporate culture
or objectives?
Why do some businesspeople and scholars question whether ethics should have a role
in business?
Society often expects a lot from business. Do you think that it is possible to balance
profit and other business objectives with the goals and desires of society? Why or why
not?