We all learn values from sources such as family, religion, and school. Why might these
sources of individual values not prove very helpful when making complex business
decisions?
Which two developing countries are expected to generate some of the largest increases
in consumption in the future?
a. The United States and Russia
b. Russia and China
c. China and United States
d. Brazil and Russia
e. China and India
If management fails to identify and educate employees about ethical problem areas,
ethical issues may not reach the critical
a. awareness level.
b. aptitude level.
c. ethical level.
d. organizational level.
e. individual level.
The of ethics involves embedding values, norms, and artifacts in organizations,
industries, and society.
a. institutionalization
b. rationalization
c. commercialization
d. mobilization
e. enforcement
The originator of the idea of the invisiblehand, which is a fundamental concept in free
market capitalism, was
a. Adam Smith.
b. Theodore Levitt.
c. Norman Bowie.
d. Herman Miller
e. Milton Friedman.
___________culture involves values and norms that prescribe a wide range of behavior
for organizational members, ___________while culture reflects the integrity of
decisions made and is a function of many factors, including corporate policies, top
management’s leadership on ethical issues, the influence of coworkers, and the
opportunity for unethical behavior.
a. Ethical, corporate
b. External, internal
c. Corporate, ethical
d. Positive, negative
e. Compromising, collaborative
_______________are satisfied by social and interpersonal relationships, and activities.
a. Growth needs; relatedness needs
b. Personal needs; group needs
c. Coercive needs; ethical needs
d. Relatedness needs; growth needs
e. Group needs; personal needs
are satisfied by creative or productive
What are the three Triple Bottom Line factors incorporated into the Global Reporting
Initiative framework?
a. Economic, social, personal indicators
b. Political, social, and environmental indicators
c. Economic, social, and environmental indicators
d. Political, individual, and environmental indicators
e. Political, individual, and personal indicators
__________is based upon the assumption that people are predictable and will maximize
the utility of their choices relative to their needs and wants.
a. Rational economics
b. Socialism
c. Capitalism
d. Behavioral economics
e. Consumerism
A stakeholder orientation can be viewed as a(n)
a. necessity for business success.
b. continuum.
c. polarizing concept.
d. good marketing ploy.
e. expensive proposition.
……………is considered the father of free market capitalism. He believed that business
was and should be guided by the morals of good men.
a. John Maynard Keynes
b. Henry Kissinger
c. George Washington
d. Adam Smith
e. Lawrence Kohlberg
All of these are true about feedback except
a. Most companies recognize the need for organizational leaders to provide feedback to
employees.
b. Most companies recognize the need for organizational leaders to get feedback from
their employees.
c. Feedback can occur through informal methods like a simple conversation or through
more formal systems such as employee performance evaluations.
d. Employee feedback can be generated in many different ways, including interviews,
anonymous surveys, ethical audits, and websites.
e. Negative feedback is important to inform employees of weaknesses and provide
constructive ways for improving them.
The concept of ethics auditing emerged from the movement to audit and report on
companies’ broader initiatives.
a. product development
b. legal compliance
c. risk management
d. public relations
e. social responsibility
Some, especially those in business, complain that the Sarbanes-Oxley Act and similar
legislation
a. is excessively complex and financially burdensome.
b. is not necessary.
c. is fair to all firms.
d. has reduced restatements of financial reports.
e. is too simplistic.
The elements of ___________important to business transactions have been defined as
trust, self-control, empathy, fairness, and truthfulness.
a. egoism
b. utilitarianism
c. deontology
d. moral philosophy
e.virtue
All of the following are useful in monitoring ethical conduct and measuring the
effectiveness of the ethical program except
a. observation of employees.
b. internal audits.
c. firing.
d. surveys.
e. reporting systems.
___________leaders are passionate about the company, live out corporate values daily
in their behavior in the workplace, and form long-term relationships with employees
and other stakeholders.
a. Authentic
b. Coaching
c. Transformational
d. Transactional
e. Pacesetter
In ascending order, Carroll’s four levels of social responsibility are
a. ethical, legal, economic, philanthropic.
b. economic, ethical philanthropic, legal.
c. economic, legal, ethical, philanthropic.
d. legal, ethical, economic, philanthropic.
e. ethical, legal, moral, economic.
List three business problems, situations, or opportunities that you believe are ethical
issues. Explain why.
Explain the benefits and risks of ethics auditing.
What is a conflict of interest? Provide an example.
Why is ethical misconduct more difficult to overcome than poor financial performance?
What is the role of an ethics officer within an organization? What are his or her duties?
To whom does the FSGO
guidelines recommend that the ethics officer report?
Discuss the difference between primary and secondary stakeholders in the stakeholder
interaction model and give examples for each type.
What is dumping and why is it considered anticompetitive? Does the United States
allow dumping?
What is white collar crime and why has it become such a widespread problem?