Which of the following behaviors of the Spaniards reinforces the view that Spanish
negotiators use a high percentage of commands?
A. Extensive use of silent periods.
B. Highest incidence of touching another negotiator.
C. Greeting callers on the phone with “diga” (speak).
D. Shunning eye contact with others.
E. Wishing others with a “hola” or “bueno“.
Unisys Corporation’s planning steps for international marketing research calls for
collecting and assessing various types of information. Which of the following types of
information is the organization most likely to be interested in if it conducts a general
noneconomic review of conditions affecting the division’s business?
A. Economic and demographic.
B. Cultural, sociological, and political climate.
C. Overview of market conditions.
D. Summary of the technological environment.
E. Competitive situation.