Which of the following is the most appropriate approach to building organization-based
legitimacy?
A. Creating a company’s own code of ethics
B. Sharing the business phone line with home
C. Operating the business on weekends only
D. Personally designing Web sites instead of using professional help
A way to minimize the need for high-pressure ethical decision making situations in
business is by:
A. getting down to every detail of what to permit or prohibit in positively managing a
firm’s external relations.
B. using lapses in external relations as learning experiences for the rest of the firm by
talking openly about the issues.
C. excluding the lessons of legitimacy, social networking, crisis management,
sustainability, and ethical decision making from everyday activities.
D. getting emotional when counseling around external relations issues and by keeping
the consequences of external relations lapses inconsistent.