8) Red Bull energy drink manufacturer, Dietrich Mateschitz, hired a market research
firm to assess the market potential for the drink. In the tests, consumers reacted
negatively to the taste, the logo, and the brand name. The company ignored the research
completely.
9) Market research should focus on finding out how a potential customer can be
changed into an actual customer.
10) Building rapport and trust with customers is part of a sales representative’s
relationship strategy.
11) “Greenfield investment” is a phrase sometimes used interchangeably with the
phrase “licensing agreement.”
12) Saudi Arabia, a major oil-producing nation, posted current-account deficits since
they must import most of the goods and services.
13) Whenever a new product interacts with human, mechanical, or chemical elements,
there is the potential for a surprising and unexpected incompatibility.