Identifying the primary and secondary activities that comprise a company’s value chain
A. indicates whether a company’s resource strengths will ultimately translate into
greater value for shareholders.
B. reveals whether a company’s resource strengths are well-matched to the industry’s
key success factors.
C. is the first step in understanding a company’s cost structure (since each activity in the
value chain gives rise to costs).
D. is called benchmarking.
E. is called resource value analysis.
Which of the following do not qualify as potential driving forces capable of inducing
fundamental changes in industry and competitive conditions?
A. Changes in who buys the product and how they use it, changes in the long-term
industry growth rate, and changes in cost and efficiency
B. Entry or exit of major firms, product innovation, and marketing innovation
C. Increases in the economic power and bargaining leverage of customers and suppliers,
growing supplier-seller collaboration, and growing buyer-seller collaboration
D. Diffusion of technical know-how and changing societal concerns, attitudes, and
lifestyles
E. Changes in manufacturing processes brought on by technological change, increasing
globalization of the industry, and new Internet capabilities