______ is the use of a common product, service, and message across all markets to
create a strong brand image. A. Globalization
B. Horizontal integration
C. Standardization
D. Customization
The 100 largest U.S. global earn an average of ___ percent of their operating profits
abroad.
A. 12
B. 69
C. 54
D. 37
Which of the following is NOT a fundamental trend driving decisions about effective
organizational structures in the twenty-first century?
A. Globalization
B. Internet
C. Speed
D. External product design
Which of these, according to Porter is NOT a force driving industry competition?
A. Threat of new entrants
B. Bargaining power of buyers
C. Bargaining power of distributors
D. Threat of substitutes
All of these are Demming’s well-known points on quality EXCEPT:
A. Drive out fear
B. Create slogans, exhortations and numerical targets
C. Institute a vigorous program of education and self-improvement
D. Create constancy of purpose
Objectives should be suited to the broad aims of the organization which are expressed
in the statement of the company:
A. Profile
B. Mission
C. Philosophy
D. Goals
The fundamental argument of the _______ approach is that no one can predict how long
a competitive advantage will last, particularly in turbulent markets.
A. Patching
B. Parenting
C. Portfolio
D. Strategic environment
Which of these incidents can be credited for the resurgence of environmentalism with
formation of the Coalition for Environmentally Responsible Economics (CERES)?
A. Exxon Valdez
B. Johnson and Johnson’s Tylenol case
C. Arthur Anderson incident
D. WorldCom
_________ is derived from a leader’s knowledge in a particular area or situation.
A. Expert influence
B. Information power
C. Punitive power
D. Peer influence
The company mission reflects the firm’s
A. Vision
B. Self-concept
C. Corporate governance
D. Agency costs
The environment that is typically subject to much influence by the firm is:
A. External
B. Ecological
C. Remote
D. Operating
_____ is a critical stage in strategy implementation wherein managers attempt to recast
their organization.
A. Continuous improvement
B. Restructuring
C. Strategic control
D. Strategy formulation
A(n) ______ orientation believes that the values and priorities of the parent
organization should guide the strategic decision making of all its operations.
A. Ethnocentric
B. Polycentric
C. Regiocentric
D. Geocentric
The term social initiative describes initiatives that take a
A. Collaborative approach
B. Combative approach
C. Corporate approach
D. Global approach
A _________ is an organizational structure that allows people to interface with others
throughout the organization without need to wait for a hierarchy to regulate that
interface across functional, business and geographic boundaries.
A. Strategic alliance
B. Boundary less organization
C. B-web structure
D. Non-traditional structure
The goal of an executive bonus compensation plan is to:
A. Motivate executives to achieve maximization of shareholder wealth
B. Motivate executives to achieve maximization of personal wealth
C. Differentiate executives from other managers
D. Ensure the success of the firm
Policies ________ basic aspects of organization behavior.
A. Negotiate
B. Institutionalize
C. Justify
D. Determine
Four factors are mentioned which affect a firm’s access to needed personnel. One of
these factors is:
A. Geographic location
B. Employee benefits
C. National employment rates
D. Availability of skills
The control of strategy can be characterized as a form of:
A. “Performance control”
B. “Mission control”
C. “Vision control”
D. “Steering control”
Which of the following is a factor that does NOT foster brand identification?
A. Advertising
B. Customer service
C. Product differences
D. Price
Firms that are basically under the control of a single individual and produce a limited
number of products/services are referred to as following ______ mode.
A. Entrepreneurial
B. Planning
C. Adaptive
D. Corporate
When a member internalizes the beliefs and values of the firm, the corresponding
behavior is:
A. A shared assumption
B. Extrinsically rewarding
C. Enforced using referent power
D. Intrinsically rewarding
Grand strategies include:
A. Market turnaround
B. Vertical diversification
C. Conglomerate integration
D. Innovation
Specific approaches to the grand strategy of market development include which of the
following?
A. Entering additional channels of distribution
B. Attracting competitors’ customers
C. Reducing prices
D. Attracting current non-users
As an industry matures, its:
A. Growth rate is unchanged
B. Profits are higher
C. Growth rate changes
D. New firms enter
A “new and improved” product describes:
A. Diversification
B. Concentrated growth
C. Product development
D. Market development
Cash cows are yesterday’s
A. Problem children
B. Question marks
C. Stars
D. Dogs
The CSR debates have surfaced in a more positive way in the last 30 years due to which
of these?
A. Government mandates
B. Competitive pressures
C. New businesses set up shop with altruism in mind
D. Declining shares of U.S. businesses in the global markets
The external environment consists of:
A. The operating environment
B. Managers
C. Employees
D. Owners
Breakthrough innovations are also called ______ innovations.
A. CCC21
B. incremental
C. sustaining
D. disruptive
Large-scale social investing can be broken down into the two broad areas of
A. Domestic and global
B. Stockholder and stakeholder investing
C. Guideline portfolio investing and shareholder activism
D. Ethical and economic responsibilities
How is concentric diversification different from conglomerate diversification?
How is globalization driving corporate social responsibility?
What is a functional organization?
Define strategic management. Identify any four of the nine critical tasks of strategic
management?
Why must each core competency provide a relevant competitive advantage to the
intended businesses when pursuing a synergy approach?
What are the risks of a cost leadership strategy?
Describe the elements of the BCG growth-share matrix.
What are isolating mechanisms? What role do they play in the resource-based view?
What are the characteristics of successful innovations?
What is meant by “formality” in strategic management? What forces determine how
much formality is needed in strategic management?
Differentiate between company philosophy and public image. Why should
organizations care to have either or both of these in its mission?
Define agency theory. What are agency costs?
How do organizational stories and legends contribute to organizational culture?
What factors make for the creation of a global industry?
Briefly describe the Grand Strategy Selection Matrix. What strategies are recommended
in each quadrant? Explain.
What is an industry? Why is it important to define industry boundaries?
How can policies control decisions while defining allowable discretion in which
operating personnel can execute business strategies? Describe several ways.