10) According to the Federal Trade Commission’s (FTC’s) definition of deception, a
representation, omission, or practice has materiality if it:
A.is seen by a substantial number of consumers leading to significant injury.
B.can be decoded to have several different meanings.
C.is likely to influence consumers’ purchase decisions.
D.uses superlatives and can be substantiated.
E.can influence the consumers€ decision-making process in a detrimental way.
11) Which of the following statements is true of marketing factors important in
determining frequency levels as recommended by Joseph Ostrow?
A.The higher the brand share, the higher the frequency level required.
B.The higher the loyalty, the higher the frequency level required.
C.Higher frequency levels are required when competitive noise is absent.
D.The ability of a target group to learn and to retain messages has a direct effect on
frequency.
E.Products used daily or more often need to be replaced quickly, so a lower level of
frequency is desired.
12) DG Loans, a mortgage lender, was charged with a racism lawsuit. It alleged that the
company was offering loans at higher rates of interest to African-American consumers.