13) Management schools that offer MBA courses are typically rated annually by
business publications. When an MBA program rates high on a list, the information is
publicized. The purpose of the communication is to help prospective students choose
between two equally viable but complex MBA courses. In this scenario, the _____
model is applicable.
A.standard learning
B.dissonance/attribution
C.low-involvement
D.cognitive response
E.5-Ws
14) The meaning a consumer attributes to a product or brand and what he or she
experiences in purchasing it is known as:
A.functional utility.
B.product quality.
C.brand extension.
D.product symbolism.
E.product utility.
15) An ad for Novell solutions targeting businesspeople used the headline, “ERP: Sound
made by CIO when people see data they shouldn’t.” The actor playing the executive in
the ad has a distressed, almost fearful look on his face. Which of the following
execution techniques has been used in this ad?
A.Problem-solution execution