7) The category development index is similar to the brand development index (BDI)
except that it:
A.uses information about a product category.
B.categorizes consumers according to their demographic characteristics.
C.is concerned with companies and not with products.
D.is tied to an economic index.
E.categorizes consumers according to their psychographic characteristics.
8) Rafael visits an agent from whom he has purchased auto insurance to clarify some
queries. Once the agent clarifies his queries, he asks Rafael if he has renters’ insurance.
After a briefing by the agent, Rafael is convinced that he needs renters’ insurance and
signs up for it. The agent’s act of striking a second deal is an example of _____.
A.missionary selling
B.cross selling
C.field-order taking
D.lead hunting
E.order giving
9) One of the reasons for not engaging in measuring effectiveness of promotional
programs is a lack of time, however, this can be overcome:
A.by identifying source factors.
B.with the help of Q-scores.
C.by creating familiarity sheets.
D.by eliminating market segmentation elements.
E.with the use of proper planning.