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Chapter 5: Nonverbal Messages
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1. As a conveyor of emotions, which of the following is true of nonverbal messages?
a.
They are the primary conveyor of emotions.
b.
They are secondary to verbal messages.
c.
They are always consistent with verbal messages.
d.
They convey less than 50 percent of our emotional messages.
ANSWER:
a
RATIONALE:
Analysis:
a. Correct. Nonverbal communication is the primary conveyer of emotions. People
interpret how others feel about what they are communicating based almost entirely on
their nonverbal messages. See 5-1: Characteristics of Nonverbal Communication
b. Incorrect. Nonverbal messages are used to emphasize, substitute for, or contradict a
verbal message. See 5-1: Characteristics of Nonverbal Communication
c. Incorrect. Nonverbal messages are used to emphasize, substitute for, or contradict a
verbal message. See 5-1: Characteristics of Nonverbal Communication
d. Incorrect. Nonverbal messages are used to emphasize, substitute for, or contradict a
verbal message. See 5-1: Characteristics of Nonverbal Communication
POINTS:
1
DIFFICULTY:
Moderate
REFERENCES:
Characteristics of Nonverbal Communication
QUESTION TYPE:
Multiple Choice
HAS VARIABLES:
False
LEARNING OBJECTIVES:
COMM.SELLNOW.2021.05.01 – Describe the major characteristics of
nonverbal communication.
ACCREDITING STANDARDS:
COMM1 – Communication
TOPICS:
Nonverbal communication
KEYWORDS:
Bloom’s: Understand
DATE CREATED:
2/12/2020 3:23 AM
DATE MODIFIED:
2/12/2020 3:26 AM
QUESTION ID:
JFND-GTTW-EW4U-YQNF
QUESTION GLOBAL ID:
GCID-E7BW-1TBP-GJOU-NQJU-CITS-GPBU-GIO1-4AUG-C3TN-4PB1-GA4N-
43JO-GW4N-4PT3-GRHD-NQJO-GFDI-GWN8-EPRW-EMJ1-8Y5U-QAT1-CIOU–
E3JU-CESU-OC5R-CESU-C3BS-GOSS-R3T1-GRSU-EAJ3-CJTD-EATT-E7JI-
YT4D-JFNN-4OTI-GO4W-NQNBEE
2. _____ is the technical name for what and how body motions communicate.
a.
Kinesics
b.
Vocalics
c.
Proxemics
d.
Chronemics
ANSWER:
a
RATIONALE:
Analysis:
a. Correct. Kinesics is the technical name for what and how body motions
communicate. See 5-2: Types of Nonverbal Communication
b. Incorrect. We may use gestures, eye contact, facial expression, posture, and touch to
communicate. See 5-2: Types of Nonverbal Communication
c. Incorrect. We may use gestures, eye contact, facial expression, posture, and touch to
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Chapter 5: Nonverbal Messages
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Page 5
d.
Jeremiah is nervous about the topic being discussed by the speaker.
ANSWER:
c
RATIONALE:
Analysis:
a. Incorrect. The technical term for eye contact is oculesics. It has to do with how and
how much we look at others when communicating. See 5-2: Types of Nonverbal
Communication
b. Incorrect. The technical term for eye contact is oculesics. It has to do with how and
how much we look at others when communicating. See 5-2: Types of Nonverbal
Communication
c. Correct. Jeremiah is paying attention to the speaker. Eye contact can signal that you
are paying attention and that you respect the person you are speaking with, as well as a
variety of different emotions. See 5-2: Types of Nonverbal Communication
d. Incorrect. The technical term for eye contact is oculesics. It has to do with how and
how much we look at others when communicating. See 5-2: Types of Nonverbal
Communication
POINTS:
1
DIFFICULTY:
Challenging
REFERENCES:
Types of Nonverbal Communication
QUESTION TYPE:
Multiple Choice
HAS VARIABLES:
False
LEARNING OBJECTIVES:
COMM.SELLNOW.2021.05.02 – Identify the types of nonverbal messages
used to communicate.
ACCREDITING STANDARDS:
COMM1 – Communication
TOPICS:
Effective nonverbal communication
Kinesic communication
KEYWORDS:
Bloom’s: Apply
DATE CREATED:
2/12/2020 3:37 AM
DATE MODIFIED:
2/12/2020 3:43 AM
QUESTION ID:
JFND-GTTW-EW4U-YQBZ
QUESTION GLOBAL ID:
GCID-E7BW-1TBP-GJOU-NQJU-CITS-GPBU-GIO1-4AUG-C3TN-4PB1-GA4N-
43JO-GW4N-4PT3-GRHD-NQJO-GFDI-GWN8-EPRW-EMMF-GIOS-CCT1-CRAG–
KPDF-GOSU-YP5F-8RSU-Y3J3-GOSU-YAJ1-GESU-1P5G-CW4U-OCTI-E7JI-
YT4D-JFNN-4OTI-GO4W-NQNBEE
7. In the context of the types of touch, _____ is scripted rather than spontaneous.
a.
paralanguage
b.
ritualized touch
c.
accidental touch
d.
proxemics
ANSWER:
b
RATIONALE:
Analysis:
a. Incorrect. Haptics is the technical term for what and how touch communicates.
People may pat, hug, slap, kiss, pinch, stroke, hold, or embrace others. See 5-2: Types
of Nonverbal Communication
b. Correct. Ritualized touch is scripted rather than spontaneous. Handshakes, high-
fives, and fist bumps are examples of ritualized touch. See 5-2: Types of Nonverbal
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Chapter 5: Nonverbal Messages
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Page 14
c.
Intimate distance
d.
Personal distance
ANSWER:
d
RATIONALE:
Analysis:
a. Incorrect. How much space we perceive as appropriate depends on our individual
preference, the nature of the relationship we have with the individual we are talking to,
and our cultural norms. See 5-2: Types of Nonverbal Communication
b. Incorrect. How much space we perceive as appropriate depends on our individual
preference, the nature of the relationship we have with the individual we are talking to,
and our cultural norms. See 5-2: Types of Nonverbal Communication
c. Incorrect. How much space we perceive as appropriate depends on our individual
preference, the nature of the relationship we have with the individual we are talking to,
and our cultural norms. See 5-2: Types of Nonverbal Communication
d. Correct. Personal distance, from 18 inches to 4 feet, is the space in which casual
conversations occur. See 5-2: Types of Nonverbal Communication
POINTS:
1
DIFFICULTY:
Easy
REFERENCES:
Types of Nonverbal Communication
QUESTION TYPE:
Multiple Choice
HAS VARIABLES:
False
LEARNING OBJECTIVES:
COMM.SELLNOW.2021.05.02 – Identify the types of nonverbal messages
used to communicate.
ACCREDITING STANDARDS:
COMM1 – Communication
TOPICS:
Proxemic communication
Effective nonverbal communication
KEYWORDS:
Bloom’s: Remember
DATE CREATED:
2/12/2020 4:46 AM
DATE MODIFIED:
2/12/2020 4:48 AM
QUESTION ID:
JFND-GTTW-EW4U-YTTO
QUESTION GLOBAL ID:
GCID-E7BW-1TBP-GJOU-NQJU-CITS-GPBU-GIO1-4AUG-C3TN-4PB1-GA4N-
43JO-GW4N-4PT3-GRHD-NQJO-GFDI-GWN8-EPRW-EMJ3-8BTS-CAUG-GEHD-
1ATU-GWSU-C3JO-8YSU-E3BW-GOSS-KCMN-COSS–KPBI-GAAD-EP3O-E7JI-
YT4D-JFNN-4OTI-GO4W-NQNBEE
18. Craig is a brawny fifth grader. On the school bus, he always sits in the seat behind the driver. When any other student
occupies that seat, he gets annoyed and bullies the student into sitting in another seat. This scenario exemplifies Craig’s
_____.
a.
social space
b.
personal space
c.
territorial space
d.
acoustic space
ANSWER:
c
RATIONALE:
Analysis:
a. Incorrect. How much space we perceive as appropriate depends on our individual
preference, the nature of the relationship we have with the person we are talking to,
and our cultural norms. See 5-2: Types of Nonverbal Communication