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Chapter 3: Intercultural Communication
Page 1
1. The term “_____” refers to the system of shared values, beliefs, attitudes, and norms that guides what is considered
appropriate among an identifiable group of people.
a.
organization
b.
culture
c.
prejudice
d.
democracy
ANSWER:
b
RATIONALE:
Analysis:
a. Incorrect. In a real sense, the system of shared values, beliefs, attitudes, and norms
that guides what is considered appropriate among an identifiable group of people is a
way of life. See 3-1: Culture and Communication
b. Correct. Culture is the system of shared values, beliefs, attitudes, and norms that
guides what is considered appropriate among an identifiable group of people. It’s the
structure of taken-for-granted rules for how and why we believe and behave as we do.
See 3-1: Culture and Communication
c. Incorrect. In a real sense, the system of shared values, beliefs, attitudes, and norms
that guides what is considered appropriate among an identifiable group of people is a
way of life. See 3-1: Culture and Communication
d. Incorrect. In a real sense, the system of shared values, beliefs, attitudes, and norms
that guides what is considered appropriate among an identifiable group of people is a
way of life. See 3-1: Culture and Communication
POINTS:
1
DIFFICULTY:
Easy
REFERENCES:
Culture and Communication
QUESTION TYPE:
Multiple Choice
HAS VARIABLES:
False
LEARNING OBJECTIVES:
COMM.SELLNOW.2021.03.01 – Define culture and the role of communication
in it.
ACCREDITING STANDARDS:
COMM1 – Communication
TOPICS:
Defining culture
KEYWORDS:
Bloom’s: Remember
DATE CREATED:
2/14/2020 2:27 AM
DATE MODIFIED:
2/14/2020 2:30 AM
QUESTION ID:
JFND-GTTW-8RHW-GTNR
QUESTION GLOBAL ID:
GCID-E7BW-1TBP-CJ1G-KQJ3-CIUD-1QB1-CO41-4A3I-CPTN-4AT1-CO4N-4PMF-
CTT1-4AUD-CAAD-QATA-CPDI–GWN8-EPRW-EMMD-CR3D-OA3I-GY3D-NP5R-
GHSU-Q3MB-8RSU-NPB3-GOSU-QA5R-GWSS-CP5D-CC4S-KC5R-E7JI-YT4D–
JFNN-4OTI-GO4W-NQNBEE
2. _____ refers to the psychological discomfort when engaging in a new cultural situation.
a.
Culture shock
b.
Ethnocentrism
c.
Cultural dependency
d.
Cultural dimorphism
ANSWER:
a
RATIONALE:
Analysis:
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Name:
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Name:
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Date:
Name:
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Name:
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Chapter 3: Intercultural Communication
Page 7
ANSWER:
a
RATIONALE:
Analysis:
a. Correct. Sex consists of biologically determined physical traits. Gender consists of
learned roles and communication patterns that are deemed “appropriate” for males and
females in the dominant culture. See 3-2: Dominant Cultures, Co-Cultures, and
Cultural Identity
b. Incorrect. In the dominant American culture, sex and gender tend to be intertwined.
See 3-2: Dominant Cultures, Co-Cultures, and Cultural Identity
c. Incorrect. In the dominant American culture, sex and gender tend to be intertwined.
See 3-2: Dominant Cultures, Co-Cultures, and Cultural Identity
d. Incorrect. In the dominant American culture, sex and gender tend to be intertwined.
See 3-2: Dominant Cultures, Co-Cultures, and Cultural Identity
POINTS:
1
DIFFICULTY:
Easy
REFERENCES:
Dominant Cultures, Co-Cultures, and Cultural Identity
QUESTION TYPE:
Multiple Choice
HAS VARIABLES:
False
LEARNING OBJECTIVES:
COMM.SELLNOW.2021.03.02 – Explain the relationship between dominant
and co-cultures.
ACCREDITING STANDARDS:
COMM3 – Analytic
TOPICS:
Identity and communication
Cultural and gender differences
KEYWORDS:
Bloom’s: Remember
DATE CREATED:
2/14/2020 2:50 AM
DATE MODIFIED:
2/14/2020 2:54 AM
QUESTION ID:
JFND-GTTW-8RHW-GC4N
QUESTION GLOBAL ID:
GCID-E7BW-1TBP-CJ1G-KQJ3-CIUD-1QB1-CO41-4A3I-CPTN-4AT1-CO4N-4PMF-
CTT1-4AUD-CAAD-QATA-CPDI–GWN8-EPRW-EMJZ-G3UG-CCUF-CA4D-Y3BZ–
GWSU-GPDR-CESS–EAUD-GOSS-NQBO-GYSU-CP5D-CFTD-YA3W-E7JI-YT4D-
JFNN-4OTI-GO4W-NQNBEE
9. In the context of dominant cultures and co-cultures, the term “_____” refers to a belief system with a set of rituals and
ethical standards based on a common perception of what is sacred or holy.
a.
ethnicity
b.
gender
c.
religion
d.
socioeconomic status
ANSWER:
c
RATIONALE:
Analysis:
a. Incorrect. Some of the co–cultures that exist in the United States today are formed
around shared beliefs and values related to, for example, race, ethnicity, sex and
gender, sexual orientation, religion, socioeconomic status, age or generation, and
disability. See 3-2: Dominant Cultures, Co-Cultures, and Cultural Identity
b. Incorrect. Some of the co–cultures that exist in the United States today are formed
around shared beliefs and values related to, for example, race, ethnicity, sex and
gender, sexual orientation, religion, socioeconomic status, age or generation, and
disability. See 3-2: Dominant Cultures, Co-Cultures, and Cultural Identity
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Name:
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Name:
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Chapter 3: Intercultural Communication
Page 11
13. Wade leaves his home in California to visit his pen pal who lives in Asia. Though his friend’s family speaks English,
Wade notices that his hosts speak very politely but slightly ambiguously. Wade is used to people saying exactly what they
mean and getting to the point quickly. Which of the following cultural distinctions is seen in the given scenario?
a.
Chronemics
b.
Context
c.
Power distance
d.
Long-term/short-term orientation
ANSWER:
b
RATIONALE:
Analysis:
a. Incorrect. Understanding how cultures differ becomes critical when we interact with
people whose cultural norms differ from ours because it helps us empathize and adapt
our communication patterns accordingly. See 3-3: How Cultures Differ
b. Correct. The given scenario is an example of cultural differences in context. In low-
context cultures, speakers use words to convey most of the meaning. In high-context
cultures, much of the speaker’s message is understood from the context. See 3-3: How
Cultures Differ
c. Incorrect. Understanding how cultures differ becomes critical when we interact with
people whose cultural norms differ from ours because it helps us empathize and adapt
our communication patterns accordingly. See 3-3: How Cultures Differ
d. Incorrect. Understanding how cultures differ becomes critical when we interact with
people whose cultural norms differ from ours because it helps us empathize and adapt
our communication patterns accordingly. See 3-3: How Cultures Differ
POINTS:
1
DIFFICULTY:
Challenging
REFERENCES:
How Cultures Differ
QUESTION TYPE:
Multiple Choice
HAS VARIABLES:
False
LEARNING OBJECTIVES:
COMM.SELLNOW.2021.03.03 – Describe eight dimensions in which cultures
differ.
ACCREDITING STANDARDS:
COMM2 – Reflective Thinking
TOPICS:
Context
KEYWORDS:
Bloom’s: Apply
DATE CREATED:
2/14/2020 4:23 AM
DATE MODIFIED:
2/14/2020 4:25 AM
QUESTION ID:
JFND-GTTW-8RHW-EO4G
QUESTION GLOBAL ID:
GCID-E7BW-1TBP-CJ1G-KQJ3-CIUD-1QB1-CO41-4A3I-CPTN-4AT1-CO4N-4PMF-
CTT1-4AUD-CAAD-QATA-CPDI–GWN8-EPRW-EMMF-CPTD-NA31-8RHU-G3BW-
CASU-GAUB-CESU-QCJ1-GOSU-1C3A-8RSS-EAJW-GYAD-GP3Z-E7JI-YT4D-
JFNN-4OTI-GO4W-NQNBEE
14. When low-context communicators interact with high-context communicators, the former should
a.
take verbal messages at face value.
b.
ignore nonverbal messages or contextual cues.
c.
remember that gestures will probably be more important than verbal messages.
d.
expect assertive and direct communication rather than indirect communication.
ANSWER:
c
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Name:
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Name:
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Chapter 3: Intercultural Communication
Page 15
b.
monochronic culture
c.
highly feminine culture
d.
highly masculine culture
ANSWER:
d
RATIONALE:
Analysis:
a. Incorrect. Cultures differ in how strongly they value traditional gender role
distinctions. See 3-3: How Cultures Differ
b. Incorrect. Cultures differ in how strongly they value traditional gender role
distinctions. See 3-3: How Cultures Differ
c. Incorrect. Cultures differ in how strongly they value traditional gender role
distinctions. See 3-3: How Cultures Differ
d. Correct. Based on the given information, Raul is likely to be from a highly
masculine culture. Highly masculine cultures expect men to act in assertive and
dominant ways and expect women to be nurturing and caring. People from these
cultures are likely to feel uncomfortable when they encounter people who don’t meet
these expectations. See 3-3: How Cultures Differ
POINTS:
1
DIFFICULTY:
Challenging
REFERENCES:
How Cultures Differ
QUESTION TYPE:
Multiple Choice
HAS VARIABLES:
False
LEARNING OBJECTIVES:
COMM.SELLNOW.2021.03.03 – Describe eight dimensions in which cultures
differ.
ACCREDITING STANDARDS:
COMM2 – Reflective Thinking
TOPICS:
Cultural and gender differences
KEYWORDS:
Bloom’s: Apply
DATE CREATED:
2/14/2020 4:35 AM
DATE MODIFIED:
2/14/2020 4:41 AM
QUESTION ID:
JFND-GTTW-8RHW-ECTT
QUESTION GLOBAL ID:
GCID-E7BW-1TBP-CJ1G-KQJ3-CIUD-1QB1-CO41-4A3I-CPTN-4AT1-CO4N-4PMF-
CTT1-4AUD-CAAD-QATA-CPDI–GWN8-EPRW-EMJW-CEAD-EATW-GH5D-OP3S-
GWSU-YATA-8YSU-OCJZ-GOSU-CAJS-GASS-N3MN-GJTG-K3DG-E7JI-YT4D-
JFNN-4OTI-GO4W-NQNBEE
19. Ashlee loves taking care of her children and being the marketing head of an advertising agency. She and her husband
volunteer in service organizations and equally participate in the care of their children and their home. It can be inferred
that Ashlee and her husband are likely to be from a _____.
a.
feminine culture
b.
high power-distance culture
c.
low uncertainty-avoidance culture
d.
monochronic culture
ANSWER:
a
RATIONALE:
Analysis:
a. Correct. Ashlee and her husband are likely to be from a feminine culture. In
feminine cultures, both men and women are accustomed to being nurturing, caring,
and service oriented and value those traits as much as performance, ambition, and