© 2016 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in
part.
a. the more negative the comments, the more communication took place
b. the more negative the comments, the less communication took place
c. The tone of the comments and the amount of communication were both
related to the extent to which the people in the chat had hostile personalities.
d. The tone of the comments and the amount of communication were both
related to the extent to which the people in the chat had high need for
cognition.
e. The tone of the comments and the amount of communication were both
related to the extent to which the people in the chat were high sensation
seekers AND were early adopters of new technology.
4. According to the text, recent research shows that a key reason why hostility is so
prevalent in human interactions over the Internet is because:
a. people become frustrated about not being able to hear another person’s voice.
5. According to the text, which of the following is TRUE about the study on
cyberostracism?
a. The video screen presented to some participants was not in color.
6. According to the text, recent estimates suggest that about how many marriages begin
as an online contact?
a. 1 out of 20