CHAPTER 10
TEST ITEMS
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Multiple-Choice Questions
1. Media consumers pay attention to communication that fits their established opinions and attitudes but
ignore messages that challenge or contradict that mind-set. This reinforcement of existing views is
known as
a. boomerang effect.
b. glow and flow.
2. When researchers prove that A and B appear to change together they have established
a. causation
3. This research method interprets, categorizes, and counts, media content to determine the number of
time a certain item occurs.
a. Field studies
4. __________ summarized how the stages of the communication process are the objects of research
with the question “Who says what in which channel to whom with what effect?”
a. Joseph Klapper
b. Albert Bandura
5. This theory asserts that the media’s coverage of public opinion can lead those with an opposing view
to feel they are in the minority and be less likely to speak out.
d. Two-step flow theory
e. Elaboration likelihood model
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