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Chapter 1: Communication Perspectives
Page 20
d. Incorrect. When you participate in an online discussion or leave a post on a blog,
you are leaving an electronic “footprint” that others can follow and read. See 1-3:
Characteristics of Communication
POINTS:
1
DIFFICULTY:
Moderate
REFERENCES:
Characteristics of Communication
QUESTION TYPE:
Multiple Choice
HAS VARIABLES:
False
LEARNING OBJECTIVES:
COMM.SELLNOW.2021.01.03 – Identify the characteristics of communication.
ACCREDITING STANDARDS:
COMM1 – Communication
TOPICS:
Continuous communication
Purpose of communication
KEYWORDS:
Bloom’s: Understand
DATE CREATED:
2/11/2020 3:56 AM
DATE MODIFIED:
2/11/2020 3:59 AM
QUESTION ID:
JFND-GTTW-EW4D-ROJZ
QUESTION GLOBAL ID:
GCID-E7BW-1TBP-GY4D-G3T1-CWAU-R3JW-G71N-4QMB-GYHN-4CMD-CO4N-
4PMF-8RA1-4QBT-8Y4U-C3JA-8BDI-GWN8-EPRW-EMJU-CC4D-N3BS-GPTD-
CAMB-COSU-GA5D-CESU-KPTA-GOSU-GAJT-CCSS-GQB1-8R4G-ECMD-E7JI–
YT4D-JFNN-4OTI-GO4W-NQNBEE
25. Communication being indexical most likely means that
a.
it is measured by taking information at face value.
b.
symmetrical feedback signals disagreement about who is in control.
c.
it is based on the level of trust, control, and intimacy in a relationship.
d.
complementary feedback signals agreement about who is in control.
ANSWER:
c
RATIONALE:
Analysis:
a. Incorrect. An index refers to a measure of the emotional temperature of a
relationship at a given time. See 1-3: Characteristics of Communication
b. Incorrect. An index refers to a measure of the emotional temperature of a
relationship at a given time. See 1-3: Characteristics of Communication
c. Correct. Through tone of voice and other nonverbal cues, we communicate
something about a relationship. A message exchange can signal the level of trust,
control, and intimacy in a relationship. See 1-3: Characteristics of Communication
d. Incorrect. An index refers to a measure of the emotional temperature of a
relationship at a given time. See 1-3: Characteristics of Communication
POINTS:
1
DIFFICULTY:
Moderate
REFERENCES:
Characteristics of Communication
QUESTION TYPE:
Multiple Choice
HAS VARIABLES:
False
LEARNING OBJECTIVES:
COMM.SELLNOW.2021.01.03 – Identify the characteristics of communication.
ACCREDITING STANDARDS:
COMM1 – Communication
TOPICS:
Continuous communication
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Chapter 1: Communication Perspectives
Page 22
try to clean you off?” In this scenario, Marvin’s message is an example of _____.
a.
a spontaneous expression
b.
synchronicity
c.
a constructed message
d.
physical noise
ANSWER:
c
RATIONALE:
Analysis:
a. Incorrect. Communication messages vary in terms of conscious thought. See 1-3:
Characteristics of Communication
b. Incorrect. Communication messages vary in terms of conscious thought. See 1-3:
Characteristics of Communication
c. Correct. Marvin’s message is an example of a constructed message. Some of our
messages are constructed messages that are formed carefully and thoughtfully when
our known scripts are inadequate for the situation. See 1-3: Characteristics of
Communication
d. Incorrect. Communication messages vary in terms of conscious thought. See 1-3:
Characteristics of Communication
POINTS:
1
DIFFICULTY:
Challenging
REFERENCES:
Characteristics of Communication
QUESTION TYPE:
Multiple Choice
HAS VARIABLES:
False
LEARNING OBJECTIVES:
COMM.SELLNOW.2021.01.03 – Identify the characteristics of communication.
ACCREDITING STANDARDS:
COMM2 – Reflective Thinking
TOPICS:
Perception process in communication
Understanding the message
KEYWORDS:
Bloom’s: Apply
DATE CREATED:
2/11/2020 4:14 AM
DATE MODIFIED:
2/11/2020 4:16 AM
QUESTION ID:
JFND-GTTW-EW4D-ROTA
QUESTION GLOBAL ID:
GCID-E7BW-1TBP-GY4D-G3T1-CWAU-R3JW-G71N-4QMB-GYHN-4CMD-CO4N-
4PMF-8RA1-4QBT-8Y4U-C3JA-8BDI-GWN8-EPRW-EMMG-GYHD-RQMR-CWAS–
RAT3-GRSS-RATT–CRSS-GPMN-GOSU-Y3UN-GRSU-GPUN-GTTU-KC5N-E7JI-
YT4D-JFNN-4OTI-GO4W-NQNBEE
28. Identify a true statement about communication.
a.
How messages are formed and interpreted depends on the cultural background of the participants.
b.
Communication is reversible and intermittent and does not necessarily require a purpose.
c.
The cultural influences of different groups of people have no effect on communication between participants.
d.
There is only one cultural standard that tells people exactly how to communicate in any given situation.
ANSWER:
a
RATIONALE:
Analysis:
a. Correct. How messages are formed and interpreted depends on the cultural
background of the participants. We need to be mindful of our communication behavior
as we interact with others from different cultures, so we don’t unintentionally
communicate in ways that are culturally inappropriate or insensitive. See 1-3:
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Chapter 1: Communication Perspectives
Page 26
c.
have a short-lived feeling of anxiety during specific encounters.
d.
feel anxious about speaking only with a certain person or group of people.
ANSWER:
c
RATIONALE:
Analysis:
a. Incorrect. Communication apprehension is “the fear or anxiety associated with real
or anticipated communication with others.” See 1-5: Communication Competence
b. Incorrect. Communication apprehension is “the fear or anxiety associated with real
or anticipated communication with others.” See 1-5: Communication Competence
c. Correct. Although most people think of public speaking anxiety when they hear the
term “communication apprehension” (CA), there are four different types of CA. People
who experience situational CA experience a short-lived feeling of anxiety that occurs
during specific encounters. See 1-5: Communication Competence
d. Incorrect. Communication apprehension is “the fear or anxiety associated with real
or anticipated communication with others.” See 1-5: Communication Competence
POINTS:
1
DIFFICULTY:
Moderate
REFERENCES:
Communication Competence
QUESTION TYPE:
Multiple Choice
HAS VARIABLES:
False
LEARNING OBJECTIVES:
COMM.SELLNOW.2021.01.05 – Develop a personal communication
improvement plan.
ACCREDITING STANDARDS:
COMM1 – Communication
TOPICS:
Communication skills
Social ease in communicating
KEYWORDS:
Bloom’s: Understand
DATE CREATED:
2/11/2020 4:31 AM
DATE MODIFIED:
2/11/2020 4:33 AM
QUESTION ID:
JFND-GTTW-EW4D-ROTI
QUESTION GLOBAL ID:
GCID-E7BW-1TBP-GY4D-G3T1-CWAU-R3JW-G71N-4QMB-GYHN-4CMD-CO4N-
4PMF-8RA1-4QBT-8Y4U-C3JA-8BDI-GWN8-EPRW-EMJ1-GR5D-KPDN-8BTU–
NQJU-CESU–NAUN–CRSU-NQBW-GOSU-NCMN-GASU-NP3A-G3UD-CCJ3-E7JI-
YT4D-JFNN-4OTI-GO4W-NQNBEE
33. Trying to decide for oneself about what food to eat is an example of intrapersonal communication.
a.
True
b.
False
ANSWER:
True
RATIONALE:
Analysis:
T
Correct. Deciding what to have for dinner is an example of intrapersonal
communication. Intrapersonal communication refers to the interactions that occur in
our minds when we are talking to ourselves. See 1-1: The Nature of Communication
F
Incorrect. Deciding what to have for dinner is an example of intrapersonal
communication. Intrapersonal communication refers to the interactions that occur in
our minds when we are talking to ourselves. See 1-1: The Nature of Communication
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Date:
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Date:
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Chapter 1: Communication Perspectives
Page 37
a.
Cultural
b.
Mental
c.
Academic
d.
Monetary
ANSWER:
a
RATIONALE:
Analysis: Cultural concerns permeate all communication. Certain concepts and skills
may be viewed differently by members of various cultural groups. See 1-3:
Characteristics of Communication
POINTS:
1
DIFFICULTY:
Easy
REFERENCES:
Characteristics of Communication
QUESTION TYPE:
Multiple Choice
HAS VARIABLES:
False
LEARNING OBJECTIVES:
COMM.SELLNOW.2021.01.03 – Identify the characteristics of communication.
ACCREDITING STANDARDS:
COMM1 – Communication
TOPICS:
Cultural and gender influences
Learned communication
KEYWORDS:
Bloom’s: Remember
DATE CREATED:
2/11/2020 8:25 AM
DATE MODIFIED:
2/11/2020 8:27 AM
QUESTION ID:
JFND-GTTW-EW4D-RPBA
QUESTION GLOBAL ID:
GCID-E7BW-1TBP-GY4D-G3T1-CWAU-R3JW-G71N-4QMB-GYHN-4CMD-CO4N-
4PMF-8RA1-4QBT-8Y4U-C3JA-8BDI-GWN8-EPRW-EMJW-GO5S-KCUF-GW4S-
KPMD-GWSS-N3TT-CRSU-1PDR-GOSU-YQMN-GCSS-E3DF-8Y4G-RQDR-E7JI-
YT4D-JFNN-4OTI-GO4W-NQNBEE
49. According to interpersonal communication scholars Spitzberg and Cupach, _________ refer to messages that are
ethical and appropriate.
a.
bright side messages
b.
dark side messages
c.
easy dark side messages
d.
gray side messages
ANSWER:
a
RATIONALE:
Analysis: Bright side messages refer to messages that are ethical and appropriate. In
contrast, dark side messages are unethical and/or inappropriate. See 1-4:
Communication and Ethics
POINTS:
1
DIFFICULTY:
Easy
REFERENCES:
Communication and Ethics
QUESTION TYPE:
Multiple Choice
HAS VARIABLES:
False
LEARNING OBJECTIVES:
COMM.SELLNOW.2021.01.04 – Assess messages using the principles of
ethical communication.
ACCREDITING STANDARDS:
COMM1 – Communication
Name:
Class:
Date: