318) Josh told his father that the family needed a new computer, so his dad asked him to look
into the latest products and their prices. Josh’s mom asked that the new computer have an
ergonomic keyboard because she has wrist problems. His sister Ann wanted the computer to
have a lot of memory to edit videos. With this information, Josh’s dad chose and ordered a Dell.
Which best describes the roles each family member played in making this decision?
A) Josh’s mother and Ann acted as information gatherers, users, and decision makers.
B) Josh took on all the roles except that of purchaser.
C) Josh’s father took on all of the roles.
D) Ann acted as a user and an influencer.
E) Josh’s mother acted as an information gatherer, a user, an influencer, and a gatekeeper.
319) The Martinez family is considering a vacation. Dad wants to stay home this year and use
the money for home repairs. His mom who lives with them wants to visit relatives in New York.
Dad asks his mother to determine the cost of a trip to New York and if they could stay with
relatives while there. Mom and their daughter want to go to a beach. Which of the following
sentences best describes the roles each family member played in making this decision?
A) There is no family member serving as an information gatherer.
B) The mother and the grandmother only played the role of influencer.
C) The females in the family only play two roles—users and influencers.
D) Since the father will make the final vacation decision, he has taken on all of the roles.
E) The grandmother plays the roles of user, influencer, and information gatherer.