18. The reason that the shares of steel, automobile and chemical companies are regarded as “cyclical”
is that the high fixed costs of these industries make profits highly sensitive to changes in the level of
demand.
[See pp.73-74]
19. The bargaining power of a buyer when negotiating with a supplier is all about relationship
management; it does not depend upon the threat of walking away from the deal.
[See p. 75]
20. Suppliers of technically-sophisticated components are more likely to be able to exercise supplier
power than the suppliers of raw materials.
[See p.76]
21. The mergers and acquisitions that have increased seller concentration in the US and European
airline industries and in the world metals mining industry were motivated by the desire to save costs,
not to reduce competition in order to raise prices.
[See p.78]
22. If the Android operating system becomes the dominant platform for cell phones, its effect will be to
boost the profitability of the handset industry because it is available free of charge to the handset
makers.
[See p.78]
23. Official industry classifications such as the Standard Industrial Classification mean that there is no
ambiguity over delineating industry boundaries.
[See p.80]
24. Although washing machines and refrigerators are not close substitutes as far as consumers are
concerned, we can consider them to be part of the same industry because of supply-side substitutability.
[See p.81]
25. In identifying key success factors in an industry, it is sufficient to concentrate upon the factors
which determine how customers choose between alternative suppliers.
[See p.82]