87. Generally, customers are most likely to rely on the price-quality association when
they cannot judge the quality of the product for themselves.
the product is a well-known brand.
customers can judge the product’s quality for themselves.
the product is purchased through the use of the Internet.
products are being purchased from well-established retailers that are familiar to customers.
88. To gain market share, when Hyundai first entered the U.S. car market it did so with a comparatively
low pricing strategy. One of the negative side effects of making this pricing decision is
a negative impact on consumers’ perceptions of quality.
difficulty raising the prices later.
a high return on investment level affecting tax balances owed.
higher developmental costs.
89. A price developed in the consumer’s mind through experience with the product is called a(n)
external reference price.
internal reference price.
90. When a customer is considering the purchase of a product in a less-familiar product category, that
individual is likely to rely more heavily on
internal reference prices.
discounted reference prices.
external reference prices.
91. Lucy buys a new dress at T.J. Maxx that has a price tag with “Compare at $150.00. Our Price $89.99.”
This is an example of the use of