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31. Some of the problems with using close-ended questions include which of the following?
None of the possible response alternatives may capture the respondent’s true beliefs.
Response categories must be truly exhaustive.
Response categories must be mutually exclusive.
Some respondents may not have an opinion.
All of these are correct.
All of these are potential problems with using close-ended questions. See 13–0:
Introduction.
13.03 – List some of the primary rules researchers should keep in mind trying to
develop bias-free questions.
32. The use of a “no opinion” option in fixed-alternative response questions is
not necessary because individuals will always express an opinion.
recommended by all leading authorities on questionnaire design.
not recommended because it allows individuals to “take the easy way out”.
appropriate if pretesting or exploratory research reveals that 20–25% of the respondents either don’t know
or don’t hold an opinion.
not likely to affect the results of the survey.
The use of a “no opinion” option in fixed-alternative response questions is appropriate if
pretesting or exploratory research reveals that 20–25% of the respondents either don’t
know or don’t hold an opinion. See 13–0: Introduction.
13.07 – Explain the role of pretesting in the questionnaire development process.
33. The best way to ensure that the response categories offered in a fixed-alternative question are exhaustive is to
provide an “other” category.
provide a space for respondents to write in their answer, such as “e. ____.”
use at least ten categories.
use at least fifteen categories.
do extensive prior research before formulating the response categories.