The second phase of the turnaround process is called:
A. Recovery response
B. Turnaround
C. Retrenchment
D. Divestiture
Which of the following illustrates what it means to utilize a functional perspective?
A. Looking at different functional areas of the firm, disaggregating tangible and
intangible assets as well as organizational capabilities that are present, can begin to
uncover important value-building resources that deserve further analysis
B. Dividing categories by function into more specific competencies can allow a more
measurable assessment
C. Taking a creative look at what competencies the firm possesses (or has the potential
to possess) can help identify sources of competitive advantage
D. The value chain approach can uncover organizational capabilities, activities and
processes that are potential sources of competitive advantage
Tweaking a business process does not incur much:
A. Technology risk
B. Sales risk
C. Cost
D. Uncertainty
A(n) _______ provides products or services using different, self-contained specialists or
companies brought together to contribute their primary or support activity to result in a
successful outcome.
A. Outsourcer
B. Ambidextrous organization
C. Modular organization
D. Virtual organization
In VCA, which method of cost accounting is preferred?
A. Activity-based cost accounting
B. Value-based cost accounting
C. Traditional cost accounting
D. Financial cost accounting
The iPod is an example of ____ innovation, while iTunes is an example of ______
innovation.
A. product, process
B. process, product
C. product, service
D. service, product
The minimum equity position required for all new McDonald’s franchises is an example
of:
A. A goal
B. A procedure
C. A policy
D. An objective
Included in a competitor profile is:
A. Psychographic
B. Supplier relations
C. Experience
D. Demographic
The strategic challenge presented by the functional structure is _____________ of the
functional units.
A. Developing narrow technical expertise
B. The measurability of functional units
C. Good separation
D. Effective coordination
__________ is concerned with whether or not the potential competitive advantages
expected to arise from each value opportunity have materialized.
A. Strategic choice
B. Strategic analysis
C. Strategic evaluation
D. Strategic growth
______ refers to the strategy of pursuing opportunities anywhere in the world that
enable a firm to optimize its business functions in the countries in which it operates. A.
Vertical integration
B. Horizontal integration
C. Globalization
D. Franchising
Specialization among workers is most used in a:
A. Matrix organizational structure
B. Simple organizational structure
C. Product-team structure
D. Functional organizational design
Attracting resources and capabilities and developing the business at the front-line
management level exemplifies the:
A. Renewal process
B. Integration process
C. Innovation process
D. Entrepreneurial process
__________ provides a basis for comparing the relative strengths of the businesses in
the firm’s portfolio in terms of their positions in their respective markets.
A. Relative competitive position
B. Relative market share
C. Market growth rate
D. Growth-share rate
According to a survey of over 2000 board of directors, which of these stakeholders
were perceived to be most important?
A. Stockholders
B. Employees
C. Customers
D. Society
When executives presell products at year-end to trigger their annual bonuses even
though the deep discounts that they must offer will threaten the price stability of their
products for the upcoming year, this is an example of
A. Moral hazard problem
B. Adverse selection
C. Self-concept
D. Concern for quality
When the grand strategy is liquidation, the business is:
A. Typically sold in parts
B. Sold as a going concern
C. Sold for “good will” value
D. Leased with the option to repurchase
Which of the following firms pioneered the portfolio approach to strategic analysis and
choice?
A. Bain Consulting
B. Boston Consulting Group
C. Booz Allen Hamilton
D. McKinsey & Company
One benefit of short-term objectives and action plans is that they provide a
__________. They can provide clear, measurable mechanisms for developing budgets,
schedules and trigger points, which help control the implementation of strategy.
A. Basis for strategy evaluation
B. Basis for motivation
C. Basis for strategy implementation
D. Basis for strategic control
_______ means removing human minds and hands from an organization’s most routine
tasks and replacing them with computers and networks.
A. Using the Internet
B. Outsourcing
C. Digitization
D. Coordination
In the twentieth century, successful organizations required:
A. External focus
B. Flexible interaction
C. Bottom-up approach
D. Self-sufficiency
The top of the decision-making hierarchy comprises all of these EXCEPT
A. Board of directors
B. Front-line managers
C. The CEO
D. Administrative officers
In intense competitive rivalry, barriers to exit are:
A. High
B. Low
C. Medium
D. Changing
According to researcher Ronald Riggio, which one of the following is NOT a
recommended level where senior leaders should develop competency?:
A. self/personal leadership B. interpersonal leadership
C. dyadic leadership
D. leading teams and organizations
Words like “primary,” “top,” and ‘secondary,” may be used to indicate:
A. Long-term objectives
B. Measurability
C. Priority
D. Strategic objectives
The operating environment:
A. Also called the remote environment
B. Also called the social environment
C. Affects the firm’s success in resource acquisition
D. Does not include competitive position
_______ help the firm create resource scarcity by making resources hard to imitate.
A. Resource bundles
B. Capabilities
C. Isolating mechanisms
D. Tangible resources
Seeking out countries in which governmental restraints exclude or inhibit global
competitors or allow concessions or both, that are advantages to localized firms refers
to
A. Broad-line global competition
B. Protected niche strategy
C. National focus strategy
D. Global focus strategy
As per the BCG matrix, which of these are cash guzzlers because of their uncertain
profit potential?
A. Cash cows
B. Stars
C. Question marks
D. Dogs
The ___________ according to Bartlett and Ghoshal involves building and deploying
organizational capabilities.
A. Integration process
B. Innovation process
C. Entrepreneurial process
D. Renewal process
Purchasing behavior is often better predicted by:
A. Geographics
B. Demographics
C. Psychographics
D. Reputation